Redwood Cafe & Ice Cream Parlour in North Devon

Where is Redwood Cafe & Ice Cream Parlour?

🏠 Seaside, Combe Martin, Ilfracombe EX34 0DJ


Opinions

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Great coffee and ice cream ,oh and cream teas! Friendly, helpful staff highly recommended

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The Redwood ice cream parlour is in a really nice location, pity the guy running isn’t as nice.My wife went in to order a pot of tea for herself and a decaf coffee for me. She was told we don’t have decaf coffee but we do have mint tea. My wife then replied he doesn’t like tea and due to a heart condition he doesn’t drink regular coffee, so forget the coffee, but I’ll also have a Cornish pasty with the tea.She then went and sat at a table outside. I had popped round the corner to buy some chips as we didn’t think the ice cream parlour sold hot food. I came back sat down with my wife and we were sharing the chips I’d bought and the pasty she’d bought.The owner then came out and in no uncertain terms told us we couldn’t eat the chips there as we hadn’t purchased them in his establishment, even though we tried to explain the tea and the pasty were bought in his shop. He still demanded we leave the table and go and stand at the road side.The cafe had no other tables being used at the time so really can’t understand his rude attitude.We will never again go into his cafe.

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I've been in this cafe at least twice a day for the past five days and have had great friendly service. Dogs are made very welcome.If l come to coumbe Martin in the future I will definitely be visiting this cafe AGAIN

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Been here many times over the years. Never had any problems with rudeness or bad service. My son's favourite ice cream parlour

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I can't comment on the quality of produce as the customer service was so poor that I didnt end up ordering.Called in at 6pm on Wednesday evening, no-one in the queue.Young lad behind the counter and then a women came around the counter, they laughed about something together and walked off....I could clearly be seen waiting for ice cream.I gave them the benefit of the doubt and waited 5mins, neither bothered to return so I left.Whether your busy or not, customers are waiting (patiently) and deserve to at least be acknowledged. I certainly wouldn't ever pop back here!

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Of all of the ice cream shops in Combe Martin I picked this one, glad I did too, not merely because they took card payments but the flavours available really took my fancy, reasonably priced for beach ice cream, flavours were good too, I can imagine it will take a few goes before this one is beaten. Mind you it was after walking along the SWCP from Valley of the Rocks with 16kg on my back.

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We can’t give a review of the food and drink as the service was so bad we left. We were told to sit down as it would be table service, but after 15 minutes of waiting without so much as a menu, while the 3 staff members stood around chatting out the back, and despite catching their eye for service a number of times, we decided they didn’t deserve our custom. Everyone else in the small cafe had been served so they can’t blame being busy. I’m sure they will be the first to moan about lockdown affecting their profits too…

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AVOID!! RUDE RUDE RUDE RUDE!! The staff here is absolutely rude. Very expensive. A family member went in twice without a mask then the 3rd time she was told she had to wear a mask. Yet she was exempted. And 1 of the staff wasn't wearing a mask. Didn't even come out and clear the table up. AVOID!!

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Nice clean reasonable priced food. Friendly staff. Sat outside with views of beach and coastline. Thank you.

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This place has the potential to be amazing with its beach front location. However we left feeling very disappointed with both service and quality of food. Eating area wasn’t particular clean either. Ordered two scone cream tea, cappuccino with vanilla shot and three hot chocolates (no children’s portions). Got green tea. No scones. No spoons and no vanilla shot in the cappuccino. When we requested scones just felt they were just thrown on a plate with jam and cream. No apology. Just felt we paid well over value for money. Would rather go without that visit here again.

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Frequently asked questions about Redwood Cafe & Ice Cream Parlour:
If you have any questions, you can contact Redwood Cafe & Ice Cream Parlour by calling 01271 883407.
50 customers of Redwood Cafe & Ice Cream Parlour have given it an average rating of 3,6.