Atlantic Broadway Fish Bar in North Somerset

I ordered large cod and cheesy chips some time ago (probably 3 months or so). Didn't have time to write a review until now. The chips and fish were OK. Nothing spectacular, but not the worst either. While eating I found two long pieces of hair in the batter which I pulled out of my mouth. I phoned them up and explained what happened and the man I spoke to apologised several times and offered me another free portion of the same meal when I come again and mention our conversation and his name. That's the reason why I leave a 3 star review, not less. I understand that things like that happen (although the best care should be taken not to), and I appreciate them offering a solution straight away. I noticed that a member of staff serving food (perhaps preparing batter as well) had some of her hair loose from outside the hat, so perhaps it happens when they don't take care of hiding all the hair inside the head cover. Unless it's not possible to do it, I don't know.I haven't been back to that place again, so I don't know if they would honour aforementioned free of charge meal. I'm not sure if I want to order there again. Perhaps I'll ask them to donate that money towards a charity and see if they will be ok doing it.

Visited this chip shop 5/07/22.The young girl on the till was rude and arragount. This place has also gone down hill on quality of food. Makes more sense to go a little further to Andy's plaice on the Coronation

Best I've had since moving down here

Awful customer service orderd a burger with chips and a drink as a meal deal but charged me for it all separate due to me not saying I wanted it as a meal deal sales assistant was utterly rude got my order wrong twice before getting it right wouldn't give me a refund what should have came to £10 came to £21 food wasn't even that nice in the end absolute rip of avoid at all cost😡

Found the standard fish a bit small but the taste made up for it. If we visit the area again we will go back. I guess that says it all

Got there at 8:30pm when they are open till 9:30pm on Google and 10pm on Facebook. Poor service refused to cook more chips to fulfill my order as they wanted to close early! Can't be bothered attitude by the staff. Will not be going back.

Recently had four portions of takeaway fish and chips to eat on the beach. Situated close enough you could drive to the beach and they were still hot, and we really enjoyed the food. If I was in the area I would go again.

When I first moved in the area the food was lovely few month back I got a beef burger and it was pure red inside made my partner I'll all they offered was a refund got some cheesey chips tonight and the chips are black some hard hardly any cheese and not melted at all going downhill and for the price its disgusting

Staff friendly and everything cooked fresh. Certainly not the cheapest. Took two lots of fish and chips back to our hotel to eat out of the boxes. When we returned the amount of grease seeping into the box made it a stressful time!! We were going to eat with the boxes on our laps, but the box was that sodden with grease that it was impossible. The food is average too. Shame, we had high hopes!

Paid £6.40 for a portion of fish and chips. Very small fish , few chips, as you can see the bag is smaller than the steering wheel and the contents inside are small too. No tissue or fork was provided. No CUSTOMER SERVICE WHAT SO EVER! I asked if a some ketchup can be applied over the food as they had there own sauce behind the counter. Was told no as I had to purchase the small sachets. I work out of weston general hospital & will most definitely inform other colleagues of the negative service which I have received.