Bardolino Bristol in North Somerset

Huge fan of MPW for many years and always will be but... and maybe my expectations were too high ... but had a disappointing experience. Young staff did their best but the quality of food served up was poor and bland. I had traditional Italian meatballs with garlic bread. Before looking at the photos, picture in your mind what you might hope to get ...

Great food and good service.

Nice food, we ate as part of a package so unsure how much the actual afternoon tea would have been on its own. Drinks were a little pricey but would still recommend

Some staff seemed a bit clueless. The macaroni cheese had a couple of lumps of cheese. It was tasteless. Only one vegan main course on the menu - tomato and pasta. Again this was tasteless. No vegan ice cream.

Really disappointing - offer on posters all around the club 50% off but as you go to pay it's only if you've booked ....food was not great, staff not offering choice from the menu and then when asked about a dish was told it is a choice of either pasta or garlic bread...so dish was 6 meatballs with some sauce....that's it!!! Really poor. Will not be using again ....and very much doubt will be renewing our family membership...

The service was excellent, very friendly and helpful staff but the actual afternoon tea was a let down unfortunately. It's a shame there's not more of a choice for vegetarians and the cakes weren't very good.Nice idea of how it is served though

Food is excellent. Went for afternoon tea with my wife. Staff excellent. Put off by people dressed in dressing gowns having food at the tables. Direct access to the spa from here which is not ideal.

Went there because there was a January offer. Food OK for the 50% discount but charged full price. Not worth full price. When I queried why the discount hasn't been applied I was given a series of questions and answers and asked to prove the discount offer!!!! Staff not aware of the offer. Overall disappointing experience

Came here as I was gifted a Groupon for the Italian afternoon tea at the Bardolino. We came in on a on Saturday afternoon 3.30pm. There were a few tables free at this time.We could pick our own table but it wasn't easy as every table had a dead/limp basil plant on it. We were presented 2x glasses of Prosecco that came free with the experience - one was clearly the end of the bottle (flat) whereas the other was fresh & sparkling.Then the food itself. The mini burgers & sweet potato fries were lovely. The rest just wasn’t our taste at all - chewy and fatty cold meat wrapped around slimy/mushed avocado, olives, tomatoes & garlic on toast and cold salmon / mayo / cucumber on toast. We left some of it.There were 3x mini desserts - a couple of squares of chocolate brownie, half a lemon tart each & I think it was a coffee tiramisu, but can’t be sure. They were fine.If you’ve been brought this as a gift then you may as well use it, but please do not purchase this for yourself as it is absolutely not worth £25 (which I think was a special offer on Groupon, it’s usually listed as £36….!!). In fact, don’t purchase it as a gift for anyone or yourself! We’ve included a pic of the menu with this review & you could have had 2x main hot meals for that cost. The vibe was a little weird there as well as the double doors to the spa opened out into the restaurant so be prepared to see people in their dressing gowns walking about. Not for us.

Booked this restaurant as we were staying in the hotel next door. Menu wasn’t as broad as I thought it would be but lovely options.As we arrived, we were greeted and shown to our table out on the balcony (absolutely stunning views!). The gentleman that was serving us was the friendliest person, he was so welcoming and attentive. He talked us through the menu and was very prompt and efficient with serving. He even gave us a lot of recommendations of local beaches and where to go, what there is to do around the area etc which was so nice as we didn’t even get that from the hotel!We ordered starters & mains and each other was as delicious as the next! Cannot fault the food at all and the Prosecco was lovely too. I tried carbonara which I would highly recommend (although I couldn’t finish it as it was a generous portion).Overall, customer service was fabulous and the food was exquisite. I would highly recommend this restaurant.