Caffe Nero - Plymouth High Street in Plymouth

A classsic nero , nice place at the town, just next to the mall.

Very polite service from the staff . Very open and honest explaining any situation. Great coffee in a comfortable and relaxing environment.

The staff were so charismatic and helpful! The drinks were 10/10 and the food was delicious! Can't wait to go back 🤗

Woman who served me at 11:00 today with dark hair, tied up at the back; Absolutely fantastic service. She was friendly, quick to notice and serve me whilst I was in the queue, very polite and professional. Overheard the man with the longer hair who seemed very good too. Kudos to such a great team 🙌🏻 Oh and the mushroom toastie was very good.

Friendly & welcoming staff with ambient atmosphere within café. Had Mocha although drink not as hot as it should have been which was disappointing. Tables had not all been cleared; had to remove dirty crockery before sitting down.

The manager Alex and her team are all fantastic. Alex really sets and example for her staff, and each one is so welcoming, knowledgeable and friendly!

Normally love this cafe. Today though a different experience. The coffee supposedly caramel latte was merely lukewarm milk. Not nice at all.

Absolutely amazing customer service. Greeted individually as each customer entered. Welcomed in with a smile. Polite, bubbly staff. Real credit to the company and exactly what you need after a long mornings shopping. Thank yous and greetings on leaving. Well done all staff....

Absolutely fantastic, ordered 4 hot drinks, 4 cakes and female member of staff was excellent, polite friendly and informative. Apologised whilst making the drinks thinking it was slow but it was fast and speedy service.Sat upstairs which had plenty of seats and was very quiet.Seating outside the shop but this did look a little congested and ok if you don't mind the smokers from here or adjoining premises.

Never was a coffee drinker until my friend brought me in and the young blond lad behind the counter talked me through the different options and made me feel really at home, I think his name was Ethan? Apologies if not. He's manager material a proper coffee wizard x ta duck