Marks and Spencer plymouth Third Floor Cafe in Plymouth

Lovely food with many choices, so good customer services and very clean cafe, highly recommended.

Superb food and excellent service. Young girl behind the good counter, who I have since found out is called Sophie, gave thorough and helpful advice when asked. Very refreshing to have such pleasant staff, especially in this hot weather!

Ran out of food AGAIN!! NO non Dairy choices, no drinks for my grandson AGAIN! Staff were rude & didn't care. Complained to Manager, well he was just a wet lettuce with no answers & again didn't seem to care.. Big complaint will be going in now higher up the chain..

Visited today for coffee. On arrival we went for a table but was asked to join the queue as lady had not cleaned table from previous customers. Completely understood that. However joining the queue we noticed others were just walking in and sitting even though tables were not cleared.My point is there should be a notice asking customers to wait at a point until a table is ready. Then you would have a fair system whereby customers would have a table in an organised order . Also many customers who just arrived and went straight to table did so before it was cleaned down and moved trays and crockery to a vacant table

Friendly staff, great food as always, but i think the prices have increased this year.

On my first time visiting, the queue was not busy at all but there seemed to be an exceptionally long wait for my drink. Having said that, the customer service was excellent as I was asked if I could manage and if I wanted them to bring it over for me.

Excellent Coffee Cafe The coffee is good, the baps are hot and full of filling, the staff are very nice and also very helpful and the wheelchair access has improved recently so that the tables seem to be more accessible. Would highly recommend.

Nice cafe that gets very busy at times that sell a nice selection of sandwiches & cakes to go with your favorite hot or cold beverage, I had the mocha that was made ok, but not very warm, plus the lady could of been happier as it is nearly Christmas!

Very handy and quite civilised but the noise from the Mall can be too much if you're looking for some peace and quiet.

Good coffee stop, staff very friendly. There seemed to be a good collection of cakes for sale not that I had one of course! 😁