Roosters Piri Piri in Poole

Delicious, had open air tables really nice people

I ordered a whole chicken and a pot of coleslaw. It said my food was delivered at 8pm. I tried ringing them several times and they didn't answer. A lady turned up at 830pm with the chicken...no coleslaw. She told me to ring them, I told her I did, I refused the chicken and said I want a refund if the while lot. At this point, I'd gone off the idea of my chicken. Ihow can you forget a pot of coleslaw....do you not check your deliveries before sending them out...

I have honestly never had such an awful takeaway. Completely cold, only 1 fries provided as apposed to the 2 ordered and paid for, and they left out the halloumi from my wrap, which I paid an extra £1.50 for.Definitely my first and last time using Roosters Piri Piri Ashley Road .

Only thing worse than the fact the food never turned up.They don't know how to answer the telephone. Thankfully I ordered through just eat so I got my money back. Shocking service wouldn't recommend. No excuses not picking up a phone within an hour slot

We from London and whenever we in Dorset we have to come to this place. Food is lovely and generous portions. Price is very reasonable too. The kids meal is very good value however last time they gave ice cream which was melting away. Also one of the lady mentioned that in the salad they give olives however that wasn't the case hence why 4 star.

we ordered two prawn wraps,piri pier chicken and 2 boxes of rice. everything was okay except the rice- it was literally disgusting,inedible even. it felt like they had put ketchup water and mixed it up with rice. we weren't able to even finish half a box and ended up feeding the seagulls with the two boxes of rice. I would have much rather eaten plain rice than whatever that was. seriously disappointing and nowhere near "piri piri" or" hot"

I am a regular customer, I ate chicken today with rice and the chicken was very bad, it was not cooked well, I spoke with the manager, he spoke badly to me and he did not respect me. Is it reasonable for such a person to be a manager in this company

I ordered full chicken and two extra sides.I only got one sides.When I contacted them them they said they said I need to contact Uber eats.Delivery driver also said most of the order is missing as they can also see what we order and what we got.Later we need to order food from Nando's

My partner and I order from this roosters every week as a Friday healthy takeaway treat. Honestly overall they have been amazing, even used to throw in extra goodies from time to time as we order so regular.However, going back a few weeks now it has been absolutely rubbish. Food is always late, I cannot have mayonnaise in my wrap as I am allergic and every-time my food has arrived late & wrong.I understand completely that human error is to be expected in this industry especially on a weekend however, if you have comments box for specific allergy requirements at least adhere to them.The first instance I was spoken to rudely on the phone and that it wasn’t her problem and she said she couldn’t do anything about it this evening and her manager could call me tomorrow..(baring in mind I had no dinner and just spent £26) after a raging telephone call I decided to drive up there and as soon as I arrived the shop manager sorted it - WHY DID IT TAKE FOR ME TO GO THERE FOR THEM TO ADMIT AND SORT THE PROBLEM? However the manager apologise and said he knew my order well and it wouldn’t ever happen again.Tonight- we received our food late & wrong AGAIN. I tired to call the shop and once again was told that it wasn’t their problem but they also checked cctv and mayo was not put in the wrap (she said this straight away- wasn’t even enough time to check the bloody thing) the only way they agreed to sort it was for me to drive down there AGAIN. Not going to happen.Not sure what’s happening to this store, was my favourite weekend treat but I definitely won’t be ordering again. Not getting anything for my money and this is apparently halloumi? What do you think? Lol

Delicious piri piri chicken, best burger and fries, very friendly staff, lots of space to dine in, a bit pricey but well worth it, definitely will visit again when in the area. 5 Stars!!