Ginger And Spice in South Gloucestershire

Love the food in this takeaway, decent chicken, not the normal standard rubbish from most Chinese takeaways

Rang to order food and got a snotty kid on the other end telling me I had to spend moor then 20 pounds if I wonted a delivery when I have ordered from them on a weekly basis before and this was not the case then

Steadily worsening. We've been coming to Ginger and Spice for almost 20 years and at first had nothing but great things to say. Generally beef rendang has been on our menu choice for a lot of the time. Sadly over the past three or four visits it's gotten worse and worse to the point of today's. Tough as leather and had that pre cooked taste to it. On calling the assistant assured me it was fresh - who knows? But worse than the beef was her reaction and response....there was nothing she could do unless it was returned to the take away in the same condition it left. Well I could bring it back tasting of yesterday's beef and tough as old boots but it's now mixed with chicken chow mein - noodles AND beansprouts, how on earth is that possible. I pointed out that I'm not eating it out of the tin carton but at home off a plate..."well there nothing I can do, you'll have to speak to Alex, who's not here at the moment, but he might be in say 30 mins." (I left it an hour just so I could pick out not yesterday's tough beef from between my teeth) Same person on the phone - I could almost hear her groan..."Alex has literally just left". I would go on about the, "he came in and picked up his coat", "You are absolutely free to write whatever you like in your review...." and "although Alex wasn't here when you last called, he was upstairs in the flat..." Any how, what once was out "go to" for a take away may now become our "avoid at all cost". I have been invited by to email Alex from the email address on the Ginger and Spice website but can't find it...hopefully he will read this and get in touch....in the meantime I'm on the hunt for another tooth pic. PS I should point out that the chicken was fine and raises the 2* to 3*

Our food arrived an hour and a half later.. So kids are very hungry. Ordered at 5pm, arrived at 6.30pm.. The food wasn't the best. Was cold and very oily. The meat cuts are just 3 pieces mostly bamboo shoots. Wouldn't recommend at all. Waste of money

AVOID AVOID AVOID!!! Food was disgusting and inedible all went in the bin. Prawn crackers were stale, food was soggy and swimming in grease, prawn toast clearly not prawn toast as clearly made with chicken. I phoned up the shop to complain to hear the manager swearing in the background totally unprofessional and will certainly not be ordering from there again

AVOID - Very rude boy serving put down the phone 3 times after feeling concerned about a special curry. Ate said curry and felt ill aftereating it. Uncooked chips the rest went in the bin as the prawns tasted off. Asked to speak to a manager was told they don't speak English and he was in bed upstairs. The boy said he was acting manager and I would not get a refund or replacement meal as they wanted me to bring back all the food untouched. Unfortunately most of it went in the bin. The best thing that place can do is close down.

I realise these days takeaways will offer more than just Chinese food but I am skeptical about it nonetheless. We decided to take a risk and get two orders of pad thai - one special king prawn with mixed meats and one roast duck.The king prawns did NOT taste fresh at all. Apart from only having four prawns in the dish, they possessed an off flavour. Char siu and duck were quite dry too. The only redeeming factor in their pad thai is that it wasn't overly sweet like others I've eaten in Bristol from actual Thai restaurants. They used hor fun noodles oddly too.I don't recommend eating from here and we're not surprised now there wasn't a queue on Friday evening.

Awful. Didn't finish it. Oily, overseasoned or goo... But at least they delivered bang on time!I emailed twice for customer service because I paid so much for a terrible meal and both times was ignored even though they read the email.Only saving grace was they delivered it exactly at the time we ordered it for. I admit that was impressive. Although I did pay online admin and delivery fees even when contacting direct...I love Chinese food and even lived in China so I know what to expect from a takeaway...yet...this is my first ever negative food review...

We have been using this chinese for over 15 years as our local- it has always been consistently good- however since they have started doing all the deliveries they have gone right down hill. Seems like food is rushed out the door- the last chicken curry i had was very watery with undercooked chicken and no flavour. We thought it was just a one off but its been happening alot. Sad to say we will not be using ginger and spice anymore. Such a shame as we have loved this Chinese for many years

Disgusting sweet and sour sauce! 80% oil - could even see the split in it of sauce and oil. Egg fried rice was greasy and the food took 1hr 40 minutes to arrive and was late. Stale prawn crackers too. Terrible food and a real waste of £25