Orient Express in South Gloucestershire

Ordered a special foo Young with no prawns as my mum had a terrible allergic reaction to them it came with prawns lucky enough I noticed she would’ve been taken really ill if I hadn’t had noticed called the shop and they said sorry the girl is new very poor excuse

Excellent service, best Chinese takeaway around

I think they forgot about my order .when I got home the rice seemed like it was under cooked and tasteless. I even had to add my own sauce to give it some flavour The chicken was nice but overall I wouldn't recommend this takeaway

Tasty food. If you ask nicely, you always get some special twist to your order.

Excellent phone ordering service .Very tasty meal delivered to Keynsham on time by friendly driver,Happy with well cooked food, certainly go there again,

Food was lovely at the time, since then - "For one they could get the orders right, (delivered the wrong food), secondly, (and this isn't the 1st time this has happened), they were late delivering - half hour late. Phoned and placed the order at 6pm for delivery at 7.30pm. Food eventually arrived about 8pm. Phoned and complained, said they will send correct food out and it will be 10 minutes - half hour later and we are still waiting. Food has now arrived, after waiting another 30 minutes, and have now sent it back. Totally dissatisfied with the service from what was a good Chinese. The delivery drivers are great by the way".

Where to start? Was told a 30min wait for collection but it was closer to an hour, when I got in there I was charged for someone else’s order that had already been paid! Food was awful! Mini spring rolls with little to no filling, Thai green chicken curry with the most anaemic looking rubber chicken you could find and bland! Didn’t follow ANY social distancing guidelines instead letting as many people pack into the tiny waiting area that they could allow! Will definitely not be returning!

Saturday early evening couldn’t get through by phone to order so visited during Covid 19 so 6 in shop. Waiting ordering and collecting took about only 20 minutes. Excellent and excellent food too! Decent size portions! Would recommend .

Not good quality food, my chicken sweet and sour chicken tasted old every bite was a struggle. The chow mein was so dry Inc the boiled rice. Polite service though Will not come again.

I telephoned the order through. Went to pick it up and it wasn’t until I got home that I realised one of the dishes was missing! 😡so rang them up and they said we they would give us it with our next order NO WAY! We will be straight back up to collect it now thanks. We went back and luckily it was ready for us so no wait but in the mean time the other dishes are getting cold having to make the extra journey back to the shop. Food wasn’t too bad but I would say check you have everything you ordered before you leave the shop.