The Crown Inn Harvester in South Gloucestershire

First time here and hadn't booked, restaurant was around half full at about 5pm on a Tuesday.Was greeted at the door and shown to our table by Shanaya and given menus.Around 5 minutes later drinks order taken and received, after a further 5 minutes or so Shanaya came for our food order firstly asking if there were any dietary requirements, not being quite ready we had a bit if a chat and laugh with her then ordered, all the while she gave us options and any extras that we could add stating the extra costs, she then showed us to the salad bar, having not been to a Harvester in years we were a little surprised to find you no longer help yourself but have a member of staff filling your bowl for you, while surprising its totally understandable, the waste that must happen due to eyes being bigger than bellys.within 5 minutes of sitting the starters came out, looked nice, good temperature, approximately 10 minutes after starter the mains came out, again, presentation good and temperature good, table checks to see if meal was ok...Shanaya as helpful as ever.On finishing meal we spoke with Shanaya again who was perfectly approachable and friendly, its no surprise she is a supervisor, at most restaurants the staff are nowhere near as professional as she is, she really gave of an attitude of nothing was to much trouble.Having worked in the pub trade for around 5 years she really is a credit, its a difficult job being the face that has to please the public but she seems to be totally at ease and in control at the same time being welcoming and helpful.As a manger its always nice to be told when a member of staff is going above expectations and I made sure to tell the manager before I left.Just a quick edit, one thing I look out for in a place to eat is how clean the menus are, and I am very pleased to say the menus were very clean, I find it incredibly off putting when the menus are covered in mystery sauces and stainsNo complaints here

Myself and 4 friends came for lunch today.I had booked the table a few weeks ago.We were warmly welcomed and led to our table.Our waitress Shanaya was friendly and sympathetic to our needs, showing enthusiasm and humour.The food was served with no delay, and was excellent with very goodvalue for money.This is the second time we’ve come to the Crown and we’ll come again.Thanks again.(I tried to post this review on Trip Advisor. ,but could not access the website)Say thanks to Shanaya who looked after us so we’ll.Alfred John Veale

We had a family meal on Saturday 5th March, We we’re running a little late as we were held up somewhere else so I called and the lady I spoke to was very understanding and we were welcomed by a very friendly lady, our party was 2 adults / 2 children, I ordered Simply Salmon, Children had the harvester recommendation rack of ribs and partner southern chicken burger, the food was AMAZING, we were very impressed and our waitress Aimee was fabulous, very friendly and helpful throughout, although it was busy Aimee still went over and above to make sure everything was ok with our food which may I add came out very quickly which was perfect for hungry children.We had an issue with our gift card upon paying which we were gutted about but Mark went out of his way attempting to get it up and running a few times and tried everything even during such a busy evening, We’re very grateful. Like I said the food was really lovely and we will look forward to returning soon.

First time here for ages, pleasantly surprised, food was lovely and we didn't have to wait too long our waiter james was fantastic, very helpful and overall nice jolly young man

A great place to go for a meal that's warm welcoming and friendly staff (apart from 1).The pub is clean and well maintained although the tables even tho very clean and not sticky they could do with some maintenance as wobbles and not level wich is the only bad thing I found.The food is really nice and well presented it's a fast service so you don't wait long for your food to be brought out to you.I did notice wish the drinks some didn't arrive how it was pictured on the menu as it was missing the fruit.The only thing I would like to se change is the salad cart going back to self serve.Other than that I really enjoyed my visit and look forward to returning again.

Service was really good and quick. I ordered the halloumi fries and rump steak with chips, onion, scampi, peppercorn sauce and some veg. Food was really good and steak was cooked perfect. Peppercorn sauce tasted a bit different but that's just my opinion, some of you may like it.

Went to the Harvester for breakfast with friends today - first time in a while so were looking forward to a catch up and a nice brunch. Got seated and selected what we wanted on the menu- then got told what we wanted was out of stock - so no problem chose something else and yet again was out of stock! So once chosen something that was in - it came out freezing cold! Eggs were hard and cold, bacon and sausages under cooked. We ended up leaving it all and mentioned to the waitress. She sorted it as best she could.All customers were all placed in one corner too and not spread out. It wasn't busy at all.The only thing that was good was the poor girl waitresses by herself trying her best with everyone. I felt sorry for her as there was not many happy customers at all.Definitely don't recommend and won't be going again.

Breakfast was cold!!! All 3 breakfasts we ordered. Asked for food to be cooked well all came out pretty much raw. Never had such a bad meal at the harvester. The poor waitress on her own rushed off her feet. Didnt know what to first.

Saturday morning treat while spending time with my daughter. We were seated in a timely manner by a friendly lady. We were told that Harry would be serving us and started to look through the menu. As normal my daughter checked the allergen menu on line. There is a new way of taking your order, drinks, toasted items and cereals. Unfortunately, our server didn't tell us that so we were quite confused that he hadn't asked about our hot items. Once our food order was taken it didn't take very long for our food to arrive, as usual my daughter had lots of eggs and hash browns! I changed it up and had pancakes with fruit. Both meals were delicious. We did have a couple of issues with parts of our visit but a telephone call to the manager and they will be dealt with. Overall we were happy. We are also looking forward to visiting again soon

Lovely meal, well organised & friendly staff :)