The Willow Brook Harvester in South Gloucestershire

Enjoyed a lovely breakfast with great table service. Berta was very friendly and helpful and added a personal touch to our meal. Happened to be a quieter morning so felt very relaxed and the place is light and airy too so could enjoy the sunshine from inside without baking in the actual heat!

service very good but the steak tasted charcoal, felt like i was eating all the steaks made today. i asked for a replacement waited 15 mins for the steak again tasted charcoal. I asked if the cook had cleaned the machine. shame that it ended up this way. The management bent over backwards to correct the mistake, I think it is high time to change the steak cooking procedure. I didn't eat the steak. Desert okay

This is nice family restaurant in heart of Bradley stoke. Very good staff and amazing menu. The menu keeps changing, which is good thing. The salad bar is nice, unlimited salad with every main course. The only annoying practice since COVID is that you can't take your own salad but staff will fill your bowl for you as per your choice. That's really frustrating for staff and customer both; Harvester should change back to normal.

First return to this venue in three & half years, and having walked out last time after being shown to a table and left for 15+minutes.This time was much better. Staff, Friendly & efficient. Food plentiful and well prepared and presented. Although, there were no Jacket Potatoes and the bread rolls, which for many years were always warm and felt fresh. On this occasion, were cold and crumbly. The venue kept an ambient temperature throughout and not a noisy as a few years ago. This was probably down to the fact the venue was less than half full. Were as 10 years ago you very often had to wait half a hour, just to get a table.Overall a positive experience. One that we will not wait another 3+years to repeat.

The service from Sim was wonderful. A very welcoming, chatty girl. The food we ordered was altered due to non availability ( we were asked if that was ok) then the chips we had were served cold so were given another portion which took 5 minutes after both our foods had been served which was a little disappointing. The coffee was very good though and the fish was a good serving.

First time visit had me expecting a standard issue chain, was very pleasantly surprised. Great array of options, surprisingly well-priced, capable of doing simple food to a very good level of quality. Sauce Hoarders will be pleased with the condiment array.Also shout out to Berta the absolute queen who made the whole place 90% more welcoming. It has been a true crime we have not gone here earlier

We booked here as we had not been to a Harvester for a while and we were very disappointed with our experience.When we arrived we were greeted and shown to our table, we waited a short while before the Waitress came and took or drinks and food order, but her electronic device was proving difficult and she had to take the rest on a piece of paper to up load to the till. We were not told we could go to the salad bar, which is now served to you as opposed to choosing what you want, and the selection was very poor.We ordered 2 x Bird, Surf & Turf, Mixed Grill and Triple Combo. We were expecting the drinks to arrive before the food, but this was not the case, our food was delivered before the drinks and when they arrived, all I can say is they looked like dirty dishwater, my daughter took them back to the bar and asked for them to be re-poured into correct glasses. Not a good start!On the Bird, Surf and Turf we ordered one with a medium steak and one medium rare, when they were bought to the table the server did not know which one was which and just handed them to us, we then had to cut them open to see which was which, and they both had been cooked the same. The mixed grill had the smallest piece of steak I have ever seen, so much so that my husband did not even eat it as it was all fat and no meat.The only good thing to come from this meal was the chicken! We sadly left a lot of the meal and decided that we needed to leave, we asked for the bill and in the end after a 15 minute wait, went to the till ourselves to pay. The staff were doing their best and we had no complaints with them.

Stopped for breakfast before doing our shopping.Had a veggie and a classic breakfast. Toast served very fast and shortly afterwards the rest of our meal. These could do with being a little hotter, but were both edible. Berta our waitress was very friendly and approachable. So nice to see such a friendly face.

Service was fast, however disappointed that they had run out of fish and chips. None of the staff were wearing masks and nothing was suggesting they were exempt from wearing one or it was part of there policy. Me and my other party enjoyed the salad and the bread rolls was both really nice. My main meal was nice but shame there wasn't anything like Guinness or thatcher's on the drinks menu.

Came in today with my partner for a breakfast, it was absolutely AMAZING! I would highly recommend, food was lush, service was excellent and the atmosphere is homely. Going to make this a regular thing now 😂