Jack's Coffee House Restaurant in Swindon

Went to try a new place for breakfast - pretty disappointed and won’t be going again. The place was clean and we were welcomed in as we arrived, but the food was really expensive and not worth the money at all. We had a regular breakfast, which was the price of a large breakfast just down the road. Ok if you can back it up with amazing food but this was not so… Toast was dry and cold, butter didn’t even melt on it! The rest was also cold and sparse even though this must have been one of the first breakfasts to go out. Very small! We also had eggs royal which wasn’t great either with poached eggs full of phlegm and parts of the salmon looking quite old, in my opinion! Such a shame as the reviews had us thinking we were in for a treat!

Absolutely lovely. Catered for GF and DF. Great vibes good music, fantastic service. Would definitely recommend the breakfasts and Prosecco afternoon tea.

One of my wife’s friends dropped out of having afternoon tea at Jack’s. I filled the space so not really my choice of how to spend an afternoon, I was really pleasantly surprised, I’m into value and it felt very generous, enough food and The Prosecco was probably bottomless the staff where attentive and friendly. It was a lovely way to spend a couple of hours. Highly recommended

We went for breakfast, terrible costumer service the toasts were burned, almost no food in the plate, the butter came inside of the plate mixed with the hot food and melt down, so we had no butter!! The worst breakfast we ever had in our lives and the most expensive 😫 for the price they charge we deserve nothing less then 5 star food and service!! We will never go back!!!

Discovered this restaurant while looking for breakfast/brunch place In Swindon. Ambience , staff service was excellent! The food was well presented and tasty too .I would suggest to book a table but the cafe is very spacious and plenty of tables.

Since my original so for a coffee, I've been back many times.The food is excellent.The ingredients were simple and fresh.The sea bass was (according to my wife), great.The chicken and avocado burger was tasty and not too heavy.Pricing was good, the service was very friendly and attentive without being intrusive.

Amazing place to go for a meal. The environment is nice, the staff is really friendly and very polite (quite amazed how polite the young staff were yo be honest). The food was really good, i had a the seafood risotto which was really delicious and everyone else had great things to say abouy their food. I really recommend this place.

My first visit to the restaurant. We had pancakes They were delicious. Staff were helpful and friendly.

If I could give it zero stars I would. I Went to Jack's for the first time for afternoon tea at 3pm with friends to have a catch up. We pre-ordered our food to make it easier on us and the staff there. As soon as we were sat down the cream and jam was placed on the table.An hour later our sandwiches, cakes and scones came to the table. The bread in the sandwiches was very hard and dry, the cakes were also very dry and the scones were hard like wood. At the same time of all the items being dry, the jam and cream was on the table 2 hours before we could use them.We informed the staff there about the stale food to which they replaced the sandwiches and cakes with a fresher lot but couldn't replace the scones as there was none left. Other people around us having afternoon tea there, were also complaining about the same thing.When we had finished eating our afternoon tea, we asked to either speak to the chef or the manager about the slow service and stale food. We were told that the chef was not in and left at 12pm which was suprising as we thought the food there was made fresh. When I questioned this, the waitress informed us that he made the food in the morning before he left. To which I responded by asking if our food was properly wrapped as every item we had was dry and hard. She didn't know how to respond to this and said she will get the manager.10 minutes or so later the owner angrily storms to our table, throws £20 at us each and demands we leave the premises immediately. At no point was me and my friends loud or rude to any member of staff, when complaining about the stale food we were not raising our voices about it and left us all in shock as to why we were being treated the way we were from the owner.As we putting our coats on to leave still shocked after being told to get out, we asked the waitress that was cleaning our table, if the owner is rude like this to every customer. To which she replied "I can't answer that as he is my grand father" and she walked away.My first experience there will be my last and I will be telling all my friends and family to stay well away from there.

Everything here was perfect! Firstly, friendly, helpful and pleasant staff! Also, a very good range of gluten free food, including sausages for breakfasts, which is rare to find for coeliacs & also great 2-4-1 cocktails with a good range to select from. Never waited too long for any of our orders and the young waiter checked in on us, even for our drinks! The atmosphere was great and I will defo be back for breakfast! We ate on a Thurs evening and the food was exquisite! I cannot even put into words how great it tasted, but it was up there with some of the best stuff I have ever put in my mouth! Thank you, thank you, thank you! 🙌🏼