Costa Coffee in Taunton Deane

The Costa was nice as usual but their rewards scanners were off line so we missed our free cup.

Well laid out cafe. There were three members of staff but the queue were divided into two lanes which was strange. Good food

Staff friendly helpful and efficient. Sadly, they were let down by the food which was cheap and nasty. Awful, cheap white bread, cheap cheese and tomato paste described by the fictional title cheese and roasted tomato toasties.

Today's visit to Costa was shambolic. Granted we made a large order of 5 drinks and 7 food items but there could certainly have been better attention paid to dietary requirements.Our order contained vegan foods. When the food was being handed over, we asked which items were which, we were told that they didn't know. As the food order contained mostly toasties, you couldn't tell from looking at them which was the vegan option. It wouldn't have taken much to mark a V on the cardboard or even a dot to simply distinguish which item was vegan.The drinks were of a similar nature. We all had coffies but we again were told by the staff member that didn't know which were which. In today's society with so many people having dietary requirements and allergies I think this is an appauling attitude to take and one that I find unacceptable.We didn't use rest if the facilities so cannot comment on them as we only did drive through.

Such slow service in the kioskwe've never waited so long for a coffee and then the young person in there couldn't remember, out of 2 drinks, which had vanilla in. Coffee isn't the best we've had from Costa either. Won't bother going there again

Standing in the queue waiting to order.....no obvious sign of the till at the front of the queue closing.... the older gentleman working in there today at 18:10pm barks at everyone in the queue to join the back of the other queue. Completely rude and uncalled for the way he spoke considering we were only following the signs on the floor. He then continued to raise his voice again at other people who done the same thing again a few minutes later.

Stood in a long queue at the smaller concession to find they do not separate their dairy and non dairy milk jugs. Not very sensible when people have allergies, excuse not enough jugs, sounds like poor management of the equipment they have...

Clean and reasonably tidy, with usual Costa fare. Service was a bit slow sadly. I had a Bonfire Spiced Latte, following a recommendation from one of my former students. She was absolutely right extolling its virtue....loved it and looking forward to my next one!

Date: 12.12 .19 @ 11am. Amazing barista in training , got my order correct first time and actually listened when I asked to have my toast " well done", I usually have to send it back to have it re-done. Also, the young gentleman who made the coffee was extremely attentive , very tasty coffee , thank you 🙂5*

Your usual sort of Costa Coffee. My husband likes the coffee (I don't drink coffee but found a good fruit juice instead). Loved the tiffin cake we had as a snack.