Kingfisher Ltd in Tewkesbury

I visited this take away whilst on holiday over the Easter break, ordered 2 children's meals (£4.75 each), a cod and chips and a large curry sauce. With the children's drinks I asked if I could swap the horrible drink cups offered for bottles of water. The young lad, Blake, who served me asked someone and then came back to me with 2 bottles of water. After a long day, long queue in the take away I was tired and hungry. Blake didn't tell me how much my bill was and I just offered my card, paid and left so I could get the kids and myself fed. When I got back to where I was staying rhe children were disappointed by the fact there was the smallest amount of chips with their side so they had some of mine. Later that evening I checked my bank and realised I'd been charged £23.10!!!! My parents, who we were away with, had ordered 2 cod and chips with a small curry which came to £18 which is about what I expected my bill to be. I immediately contacted the shop via Facebook to basically be told I'd got what I'd asked for and that was the price!!! I was told I'd ordered a LARGE cod and LARGE chips which bumped the price up an EXTRA £5 to my parents bill. The customer service qas just awful, it was all my fault for not hearing that asking for bottles of water added an EXTRA 75p onto my bill, it was MY fault that Blake had charged me for a large cod and large chips....there was nothing any different to my meal than there was to my parents, infact their fish was much nicer, mine was just dry and greasy. I will NEVER visit this chip shop again and unless you have super powers with your hearing, to hear the unsaid, then I'd urge you to so the same. This experience ruined the end of our holiday!!!!!Oh and just to add, I have now been blocked from their Facebook page, all because I queried my bill with them!!!!!!!!!!

Staying nearby and the little lad wanted fish and chips. This place was recommended to us by a local bloke we got talking to earlier in the day. Bit of a queue when we arrived, which is a good sign, however the service was quick so we didn't have to wait long. Food was excellent; the only downside was that we wanted 2 large cod and they only had 1, so had to have a regular. Would definitely return if in the area again.

Absolutely 1st class fish&chips travelled from gloucester to go and have lunch there service brilliant very friendly spotlessly clean

What a find 😀 mini fish and chips which is just great when you are having a pudding 🍮 homemade cherry cheesecake. All yummy 😋 well #recommended #supportlocal #eatingout

Food great fish n chip restaurant however on a cold night it was freezing in the restaurant! We have been before and I had forgotten it was cold last time too

I like to come and get my fish and chips in Tewkesbury from Kingfisher.Very generous portions and delicious fish - a bit on the salty side but that’s what you’d want in a chippy.Nice place although I’ve never eaten in but always had it as take out. Everyone working here is friendly and very attentive.

Excellent service. Excellent food. Nice clean plates and cutlery. Definitely come back here.

Just got cheesy chips for the kids went in asked for a little more cheese the young girl said no!! Will never be using this place again, nice chips rubbish customer service

Had large cod and chips, nice enough although the chips were a little 'scrappy '. Good service with very pleasant staff.

Went today for fish and chips we ate in and the service was very good and the food was excellent I would definitely go again.