Ivy House Kitchen in West Dorset

Nice setting in the heart of the garden centre. Pounding rock music didn't add anything and was annoying. The lady that took our order could do with some customer service training, very abrupt and didn't smile. Food was OK from a limited menu. A few small tweets would make for a much better experience.

Great food, lots of choice including gluten free. Alcohol and soft drinks available. Medium or large portions of most main meals.

Completely understaffed. Went in for lunch and we were greeted and found a table fine, but after 25 minutes of no service, not even drinks, we were told that they were short staffed and someone would be round soon. Another 15 minutes and still no-one, so left to go eat somewhere else. Poor service and poor communication from the few staff that were there.

Always a pleasure. Eating out can be difficult when a member of the party is in a wheelchair but they have it pretty spot-on here. Plenty of space, especially in the light, airy conservatory. Tasty grub, good value for money. In fact, heading out for lunch there again today and taking friends with us, can't wait! 👍👍👍

Great place to eat, light & airy, plenty of space, it was not too busy at the time we visited (early Sat am). It was table service. We both had the Cheese Scones which were warm & tasty. Coffee was good to.

Lovely food and friendly staff. Would give 5 stars but I just can’t.I’m a manager in retail and my store has just had a safe and legal Ordit and passed, but I know for a fact if the cabin outside had one then it would not still be there as there is a1.lack of electrical pass logs on plugs2. The wooden cabin is easily over 20c without no fan3. Working in a wooden shed with electrical plug sockets, a sink, coffee machine, hot oven and a panini maker. Now I know that’s not against safe and legal but NO FIRE EXTINGUISHER now that’s an accident waiting to happen. I hope the manager/ owner see’s this and sorts it out as I do not want anyone getting hurt knowing if I had said something I could of helpedThanks

Great food, relaxed dining with a good ordering system of putting a green card on the table when you're ready. Get there early if you want to eat because it can get busy and start running out. All because it's very popular and good value for money.

Lovely place with extremely helpful staff. The prices are very good for the food, especially as the portions are a healthy size. I had the Greenhouse Burger with was really tasty and came with chips that were delightful.

Lunch today with a friend. The waitresses were friendly, the organisation was good, the restaurant and loos were spotlessly clean... But sadly let down by lukewarm food served (or rather squashed) on cold plates. Although the coffee was superb. My feelings were that the kitchen staff had way too many covers too cope with, with so many seated during the busy lunch period . I'm sure when less packed 5 stars would be the option.

Our first time here and what a lovely little place! An amazing breakfast and friendly staff. Loved being able to pay first so there was no waiting when all done. Inside was clean and decorated lovely. Will definitely be back!