Lee's in Wiltshire

This Chinese has really gone down hill. We ordered from here all the time at one point. Now simple items on their menu they never have. So frustrating when your order a meal then get a call back to say oh we don't have crispy sea weed or we don't have Pineapple. This is not good enough they have a supermarket just outside their backdoor surly the customer is more important.

Hot and tastyCan not fault what I had , my collection was ready on time.

Picked up a takeaway tonight never tried them before but thought i would. First and last time. The portion sizes are small the food wasnt even that hot and seem to taste like it had been microwaved. I threw all in the bin. I dont care for a refund as i just wont go there again. Ill stick to going to Bristol for my usual Chinese which i might add is still boiling hot when i get back after 30 minute travel without it being in a hot bag. So how the food i collected was barely hot is beyond me. Really disappointed

Hell yes. Have eaten from loads of Chinese takeaway and decided to try this place. I did order a few months ago and found it plain and boring. I was told by a worker who is a friend that a new chef has arrived and I decided to order. Well it was amazing. Food was delicious and meat fell of the bone. Duck curry was amazing. That was a previous order. The pictures are from tonight's order and again was amazing. Enough chips to do 2 adults and 4 kids. Will now be my regular. Big high 5 lees Chinese.

Having had food here before that was pretty good I ordered at the weekend for myself and a friend and really wish I hadn't bothered. They got our order wrong and delivered only one of something I ordered two of. When ringing to explain the person offered no apology, did not offer to deliver my correct order when I said a refund would have to do he said he could not put it back onto my card and offered cash through the letterbox which I reluctantly said yes to and I never received my money. The man on the phone was so rude!! The food was also disgusting, black bean sauce was brown water and had a taste of chemical (like soap) in. My friend also got gastritis from her food!!! Disgusting. Should be shut.

We had a takeaway during lockdown. Service was quick and, of course polite. All the food was good. What more can you say?

Kept waiting for greasy cold muck!Having recently had a delicious fresh meal delivered from Lee's, we offered to buy some as a treat for friends on a Saturday night. I ordered online as usual and processed the order as normal. After 1 hour and 20 minutes (with no communication in the time) the 'food' arrived, smelling of dirty oil, greasy and STONE COLD!!!The delivery driver wouldn't take it back and claimed she'd come straight to us with it at that temperature. She was too concerned with refunding £1 for a missing drink. After almost 30 minutes I finally got through on the phone to request a refund as my children and I had refused to eat it -but it was by then too late for them to send fresh hot food before bedtime. I was told I should get a refund. After about another half an hour I got a call to say that I would only get half of it refunded as I hadn't returned it!!!! I ordered delivery for that reason AND the delivery driver wouldn't take it back and told me to phone them!!! What a rip off. I advised them to come and retrieve it from my dustbin if they really want it back. .. what a difference a few days makes as I really thought they'd improved

First of all Lee's have an excellent reputation for producing great food and I cannot complain about the quality of the food I ate last night, it was excellent.What I can complain about was the service.Having raised an order online and paid for it over an hour in advance and being informed that it would be ready in 20 minutes, I arrived at Lee's with my partner and had to wait another hour before getting our food.To make matters worse, while we were waiting, walk ins placed their orders and received them before us.There were issues on the night with limited delivery drivers being available, but the amount of food crossing the counter was very limited and in terms of prioritisation, seemingly out of sync.All in all, happy with the food, not happy with the service :(

Excellent food. Loads of choice. They're happy to adjust the dishes to your taste (more/less spice, rice noodles instead of egg noodles, etc.). I'd recommend ordering in advance at busy times. The door doesn't shut properly, so the waiting room gets very chilly on a winter's evening!

First time using this takeaway. Took ages for delivery. Crispy duck wasn't pre-shredded. No option to order just egg fried rice on online ordering which meant I had to order special fried rice which included cheap squares of ham. Prawn toast was soggy and beef in black bean sauce was tasteless. I also had to microwave it because it wasn't hot. Very disappointed. I will go back to ordering from New World.