Marks & Spencer in Wiltshire

Staff are amazing! Always willing to help me with anything :) will definitely continue to shop there when I can.. Thankyou to Philippa, Gareth, Mark and Liam

Thank you Ryan for making my shopping experience in your store a happy one, so nice to have a friendly smile and greeting.

Nice team of staff in here. Of note Eva and Jackie have been particularly pleasant on my visits. It is refreshing to visit a food store where the staff seem like they are happy to be there.My wife also mentioned that one of the staff offered to start packing here groceries while she was loading the conveyer. This sort of mentality where the staff are willing to go the extra mile is worth shopping there alone. Great atmosphere.

Great food selection and nice to have M&S in Trowbridge. But several times found the service poor - mainly at the Self-checkout. Last visit, staff were outside the shop chatting, took ages to call them in to check an item. Another time, no one at Self Checkout when it jammed, had to find a young person on the shop floor and she looked 'put out' to attend the customer. Also when we ask where things are, staff seem disinterested. Not all like this, just seems to be certain staff. You'd hope M&S would offer high quality service given the competition among supermarkets in Trowbridge.

First time in Trowbridge M&S really pleased with out lay of products easy to get around in the large aisles, very friendly staff ready to help open, welcoming and professional.I felt safe very covid aware in place.Food great quality fresh vrey happy with my purchases. Definitely recommend this store.

When I know I can buy a good full loaf for 65p, bags of fresh market fruit & veg for 65p, and lots of amazing high quality produce all under one roof I know I’m shopping in the right place.When the store manager is mucking in, interacts with customers freely and professionally, I can sense it’s a happy place to work.All the staff are very polite & helpful. If you’ve never tried it, give it a go.

Great to have m&s back in Trowbridge. Lovely clean store with a good variety, although could do with a bigger selection of gluten free sandwiches for vegetarians. Good bakery and cafe for a quick snack. Clean customer toilets, not something you can always say about store toilets! Helpful staff. Free car park for 3 hours and no need for a ticket! Contrary to what some say.

M&S not only offer great quality food here, but a lovely cafe which makes a great stop for a quick lunch or coffee. The latter resulting in the shop always smelling delightful too! Definitely worth browsing if you have the time.

Small food store with little cafe inside & parking adjacent that is free for 3hrs, they have a great range of fresh, frozen, chilled & tinned food as well as bread & rolls, biscuits & cakes, alcoholic & soft drinks as well as tea & coffee, they even sell the daily newspaper.A lovely display of fresh sandwiches, desserts & drinks with salads that are perfect for lunch to have nearby in the park if you have the time.

Great to have this near us - spoilt by our initial experiences with car parking in which we paid out approx £250 in parking charges due to lack of signage in which we needed parking ticket for 3hours FREE PARKING ! It has effected how we feel about going to this store! Unfortunate as we know this was not caused by M & S themselves. 😓