Star East Express in Wiltshire

Don't understand the bad reviews. Only had good meals from here and the delivery time was 50 mins from ordering online. Very good.

Good value for money and we all enjoyed our meal

Love the food from this takeout, can’t fault the food we order or the polite service we’ve received. The best Chinese in Westbury in our book.

Diabolical service.You order online and you are pushed to the back of the order queue over those that turn up at the shop.We ordered for opening and an hour and a half later still waiting. This is a time when some cannot leave their homes and they are made to wait when people turn up and get their food in 15-20 mins!!!You cannot even call to see where your food is…!!!Ended up paying out more money to get food in for kids who were hungry and couldn’t wait any longer.Yes I should have cooked, but once a month you need a break!

Unfortunately this is not a good takeaway. Last 2 times I’ve tried it I’ve had a bad experience. Food either being undercooked or completely wrong. The prices are decent but for the food I wouldn’t go there.

Absolutely terrible food. Chewy sqwid. Veg that tastes like chemicals and chowmain that taists of nothing.we also waited 2 hours for this terrible experience! Will not return

The food is good but sometimes they take a really long time to deliver. If they sorted that issue out it's be 4.5*

Ordered at 17.20 and was told it would be an hour and an hour and 10 minutes later we rang again and was told they was waiting for a driver and it would be another 15 minutes , but 25 minutes later it arrived cold apart from the sweet and sour sauce which was lukewarm.Tried ringing and the line was busy or the answering machine but it was full, but half an hour later we got though,, the young lady was very apologetic and asked us to hang on while she went to speak to the boss and we could hear the young lady and the boss started screaming in Chinese at her, the young lady came back saying that it wouldn’t of been cold and then I replied it was and I wasn’t reheating it , so she went back again and the screaming started again.We waited for the half hour and then though it in the bin . They then asked for the food back when we explained that the food was in the bin more screaming.But no they wouldn’t do anything but by this time I was more upset at the boss’s behaviour, it was disgusting she seriously needs business management training. The young lady couldn’t of been more apologetic and helpful, we will not be ordering again from them.

Rang at 1830. Placed order. Told be 1 hour at 1945 food still not arrived so called, told that there driver is elsewhere and my order hadn't even left the takeout yet. 2015 another call, food is just about to leave. 2030 food fi ally arrives. When yoy pay for a service you expect it to be done properly. Will never order from here again. Shocking.

Throughout lock down we have enjoyed our Saturday night takeaway, occasionally we have had an Indian but always go back to a Chinese from Star East. Although it may come late sometimes the quality has always been top notch. Thanks to all your team through these funny times 🙏👍👏🤗