Broadstone Road Chinese Takeaway in Birmingham

They got nice food best chinese ive ever been too

Food came with in 15 mins of ordering taste very bland

Decent food. Can't fault it. We only collect though as waiting times aren't great

Lovely food, unfortunately consistently waiting at least an hour and a half for food lets them down. Even tried ordering through their own website rather than Just Eat as they always ask when you call but still delivery times are awful.

Great food every time. Never had a complaint. Fast and reliable service. Thank you.

Being a good customer was very disappointed as spent over £25 on food. Waited an hour and half. Food was pre cooked to me. Chicken wings were dry and hard.chew mein was cold and salt and pepper chips were dry and cold. Was very disappointed as told friend how nice food is. He was disgusted. And I was to

Very polite young lady took our order, service with a smile does make a difference, and the food is quiet good too, will be returning and would recommend.

Was told delivery would be with us in half a hour. We waited 1 a hour and still hadn’t arrived. When I phoned the lady said it had just been collected and was out for delivery. 50 minutes later and still no food. I cancelled the order. 15 minutes Later the delivery driver called and said he was outside. Instead we got food from the ARDEN OKE Quality food and fast service Highly Recommend

This has to be the worst Chinese I've ever had in my entire life. After waiting over an hour for king prawn fried rice and barbecue spare ribs all I can say is it wasn't worth the wait. It was the greasiest poorest quality food I've ever had. The prawns were like mush, the ribs were not seasoned and I'm thinking that I'm going to end up being sick through food poisoning. The food was so bad that I called the restaurant and told them i wasn't happy with the standard of food to which they replied, we will have the driver return with a refund. I then waited over an hour and still the delivery driver did not return. As I only live a 5 minute drive away from the restaurant id assume that my issue would have been resolved sooner rather than later. As a result my partner had to go to another Chinese restaurant to get me something to eat and still there was no sign of my refund. I then decided to walk the 10 minutes in the rain with the food only to get verbally abused by the lady in the take away. After receiving abuse I then still had to wait 10 minutes for the driver to com back before she gave me a reduced refund. Trust me...AVOID THIS RESTAURANT AT ALL COSTS !!

If I could give this shambolic service a minus score, believe me I would.We waited 90 minutes for our food, on what was supposed to be a nice birthday meal for myself.After phoning on 60 minutes to ask where our food was I was told “I’m sorry we’re a bit slow but there was 3-4 people waiting in front of you” - but we weren’t told this initially when we placed our order on the phone.Upon paying almost £25 for our food, when it eventually got here, the food was stone cold.We then phoned the shop to request a refund and was refused. The lady on the phone says sorry a lot but doesn’t really do a great deal else. I thought the customer was always right? In her fairness she did offer us discount on a future order but why would I want a discount on a service that is beyond inferior?Disgraceful service. I will never be using this “fast food” resteraunt again.