Caffe Botanico in Birmingham

Nice relaxing atmosphere first thing when House of Fraser opens their doors at 10:30 on a Sunday Morning, Only two disappointing comments I have to make and that is that certification is not displayed for "Food and Hygiene" under the the same Hygiene act.The waitresses have hair dangling down whilst serving food, the wearing of jewellery, and false or painted nails is definitely a NO NO,.....27/5/22 we called in to have something to eat and was quite shocked at the cost, a cheese and chicken cob with chilli and chips was £9 each WOW!! £18,we settled for a coffee and a scone,nice place, but at high prices the restaurant will soon be like the rest of the store EMPTY

Came on Monday morning. Staff nice and polite, not over attentive but just perfect (I hate when you’re asked if everything is fine every five minutes) I had amazing hazelnut latte with cappuccino cake, which was a bit dryish but I suppose this is how it’s suppose to be. Also had a crushed avocado with salmon sandwich, the bread was too toasted, I could hardly cut the bite with the knife although it was very tasty. All costed £15.60 Everything was clean, will visit again.

Visited today for lunch and again very pleasantly surprised. They had a good range of different food that is well priced, the tea and coffee is good and the service was great. The staff are informative, helpful and efficient, with ready smiles. All in all an enjoyable experience.

Bright and airy surroundings, food looks scrumptious and my coffee was perfect .

The staff here are extremely rude! Got my orders wrong 3 times, and then blamed me. The teenage staff workers who couldn't get a better job else where, getting 5 pound per hour thinking they can treat customers how ever they want. Never again.

Just went in for a coffee and a pot of tea but the food looked inviting so we treated ourselves! Very different, interesting and tasty food, coupled with generous portions and lovely friendly service. Lunch in Cafe Botanica could become a habit!

The coffee is amazing and the service is excellent! Happy to see this has re-opened. The best place to chill and have a coffee, well done to the staff on making this a fantastic place to vist again and again.

This place is amazing they do very good soup and the calamari is also delicious. The salad is very fresh. They do some very different yet surprisingly amazing cakes such as Avocado cake and a Courgette & Lime cake. These are 2 of the best cakes i've eaten. Very friendly service and good prices, can do take away also.

This is second visit and lovely cafe and food, but service really needs to improve. The first time waited 20 mins for just a coffee, second time it didn’t turn up until I asked. However they were very apologetic, so i will return.

Dreadful. Went here today for the first and last time today. Dry hard scone and a latte that looked like a flat white and tasted like mud. Took it back to ask for the latte we ordered to be told that was a latte. The Barista reluctantly made fresh coffee that he brought over to the table and said its made with one shot this time and slammed them down on the table. Milder coffer but lukewarm. Hubby went up to the counter and asked to speak to a manager as unhappy with everything, to hear, "Who the f--k does he think he is". as the barista went to get manager.To the cocky f----r of a barista, we are the customer and we pay towards your wages. I have been in customer service longer than you have been breathing and your attitude is absolutely dreadful. I suggest you get some lessons in how to speak to people and lose the attitude.To the manager I suggest you look at your staff in particular this idiot, if he worked in my team he would be sacked on the spot for speaking to a customer like that.Dreadful food, dreadful coffee and bad attitude.