Campanile Hotel Restaurant in Birmingham

Not a overnight stay, but Birthday Party for 10 yo. Contacted hotel on short notice if they could allocate my son Birthday Party, receptionist was very helpful and knowledgeable.I was allowed to decorate venue one day before.MIRA member of the team was very helpful, she helped to decorate the venue ,and was available throughout.My son his friends and parents had a great timeThank you everyone at Campanile making this day special.

I have pictures to show everything discussed......There was poo on the toilet wall. Receptionist refused to clean and said cleaning staff had gone home. The bath very very dirty with a dark rim of dirt round the bath. I asked for cleaning supplies. Receptionist cleaned the bath her self but it was still not clean... The next morning I ordered just eat. The receptionist told the delivery driver she would call the phone in my hotel room and to leave the food with her as she'll make sure I get it.. There was no phone in my hotel room. My food was left waiting in the reception for 1.5 hours.. no body called my Mobile or knocked the door.. The receptionist said she was unable to leave the desk but what if she needed the toilet.. There's many staff who could have called me.. A cleaner could have knocked my door to inform me.. If she had not taken responsibility for my food I would've been able to get a refund from just eat and the delivery driver would have called my mobile. But I lost £17.00 worth of food due to incompetence.

Nice hotel, lovely clean room. Food could've been a little better but overall my stay was excellent value for money!

Great hotel. Really friendly staff on reception and all throughout. The room was really clean and tidy. Good sized tv. Bed was a little firm but it’s good for a night or two. Would stay here again.

Lovely hotel, clean tidy room. Receptionists very welcoming and helpful couldn't fault them, the bar and restaurant was shut for which they apologised and gave us a discount. It was Xmas eve so didn't expect them to be open anyway. Will definitely be staying there again in the future.

Nice hotel with comfy rooms and a nice reception/bar area. Very good price for the standard provided, but is a bit out of the centre. If you don't mind a 20 minute walk or £10 taxi to the centre it's a good option. I would stay there again.

Lovely hotel. Staff were really polite and helpful, room was modern, clean, and comfortable. We were even allowed to leave our car in the (free) car park on the day we checked-out whilst we were in th city. It was really easy to get an Uber into the city centre. Only downside was the windows were only single-glazed and there was quite a bit of noise from the road. Nothing too unmanageable though!

Positives: friendly staff and a decent breakfast.Negatives: Broken lift for the duration of our stay, I think I was unlucky however in my first room the shower plug was blocked and when I moved to a new room the bathroom drains smelled so had to keep the door shut. Other than that the room was nice for what I paid. I would visit again and hopefully get a better room!

Excellent hotel, clean and warm. Catered for our pet at a very reasonable £5 charge. Towels and toiletries were a great convience free parking a bonus. Reception staff friendly and efficient would stay again

I love this hotel when staying in Birmingham, staff are super friendly. Breakfast is really good and it’s great location as it’s not right in the centre but it’s not too far by Uber at all. The beds are really comfy and are in general decent rooms.