Costa Coffee in Birmingham

I forgot my jacket; the staff found it and put it somewhere safe. Two days later it was still there for me to collect.Great work guys!Thank you.

For a small Costa the staff here were very good... Not long to wait and found a vacant table inside... 🙂We had hot chocolates and they were fantastic.Some other customers with a young child got up and left a right mess on their table and floor and just walked out !! (which I find appalling, they must live in a dustbin to think that's acceptable in any Society) I tried to hint about the mess they were leaving as they were dusting broken crisps off their child into the floor and table but it just bounced off them... If it was my shop I'd have given them a broom before they left !!The young lady who was on duty just took it in her stride to clean up after these vagrants.After a short time I noticed this same young lady go outside where a small female child had accidentally dropped her drink and was looking quite upset...She helped clean up the mess and then made the girl another drink...Definitely above and beyond from this Costa team member and the drink was great too. 🙂

Service and food fine but spoilt as they let people sit there doing loud business calls. Please make it a place to relax not hear peoples work calls.

Extremely kind and lovely people work here and every one of them is cheery, personable and professional. My day always starts with smiles from this place :)

Love to sit here and have breakfast with friends and family members because it was a great place to sit relax with your coffee and watch the world go by.Staff friendly fantastic choice..Good service.And this is near byNational SEA LIFE Centre BirminghamIkon Gallery BirminghamICC Conference center in Birmingham

Really nice Aero hot chocolate, service was abit off seemed an inconvenience but drink was nice.

Lovely café and as usual, delicious treats! The caramel and chocolate cake was perfect with a capuccino.. 😁

For customer service? Number one! I went in with my partner, unsure what i wanted, plenty of umming and ahhhing, saw they had a ruby cocao choc thingy drink, just asked the lady at counter, would she recommend, is it nice etc and immediately she just said tell you what im going to make up a sample for you both and judge for yourself. Was v v impressed, ending up spending quite abit and also made sure the lady knew just how good her customer service skills are.

Friendly staff. Good coffee. Great location.What else would you like?

Nice coffee bar with friendly staff.We had tea with delicious muffins.