Simla in Birmingham

We always order from Simla, however tonights delivery stated up to 70 minutes, it's been 2 hours and still no delivery. When I called Simla to query I was told explicitly that there was nothing he could do, he would not call the driver, and I was told to simply continue waiting for my order. As I was speaking to him he hung up on me. I called back and asked to speak to the manager, the same man was put on the phone and he told me he will not do anything about it, when I tried to explain that he was being rude to me he continued to talk over me, I said we will be using another takeaway in future he said good and hung up once more. Such a shame as we have never previously had an issue with Simla. Disappointing.We will not be returning.

Poor quality food spicey hot but tasteless lamb was tough, also arrived late . We will not order from there again

Usually we love Simla above all else. However, tonight the chicken pakora had too much batter on it and also the onion bhaji. The chicken balti was nowhere near as good as it usually is. Have they got a knew chef or can they not cope with demand. I dont know b7t it tells in there quality of food.

Fantastic curry again from these guys, stunning every time we have had one, delivered within 40mins. Have & would recommend Simla 5*

Ordered a madras and it was probably the best one I had really enjoyable and the heat was amazing not over done with the heat would defo have again

Delivery times are far too long...........and food not up to standard and it was only a Monday night. Chicken was dry with far too much sugar in the curry. Tandoori was with odd sauce and too much salt. Sorry but far below the standard I expect from a curry house and I have eaten from many..........

Had to wait 2 hours for food to be delivered. After over 30 times ringing them they finally answered and were rude over the phone. Curry wasn't great either. Wouldn't bother using them. Very poor.

Best food around Birmingham very good prices and excellent hospitality/customer service

After waiting 3 hours and no sign of delivery drove to collect order. Got the food home to find raw lamb in one dish, one dish had so much cinnamon you couldn't taste the food, the third dish prawns all stuck together. Phoned to complain and told couldn't do a refund because ordered through umber eats. They said they'd redo the order but didn't fancy waiting another 3 hours. No apology. Poor customer service. Will complain to food standards agency. Will never order from there again, If you're thinking of ordering from here i suggest you don't. Plenty of other curry places nearby.

Best curry in the area, when you order online it does take a long time to be delivered, but if you visit them you'll see why, they are SO unbelievably busy due to them being so popular....in other words it's worth waiting for. Their kitchen has so many staff working hard