The Lounge Bar & Terrace at Moor Hall Hotel & Spa in Birmingham

Very nice 2 night stay, birthday treat, found a lovely cake and birthday message,card in room on arrival. Very friendly staff, good breakfast and dinner selection👍😃. Pool and spa area nice size, also a gym but didn't use it so can't comment. Lovely grounds to walk. A really chilled out stay. Thank you

Absolutely outstanding stay.The hotel is not modern but well kept, clean and tidy.It has a traditional country house feel.The common areas are nicely presented in wood.The breakfast is spot on and the coffee is actually amazing unlike the dishwater most places serve.3 course carvery for about £20 during the week do whats not to like.However the best thing about the place are the staff, truly friendly helpful and dedicated.Whilst staying I observed them dealing with a difficult customer who was frankly an up herself cow out to abuse some young person. They remained polite and professional.The serving staff at breakfast were attentive, polite and had a great sense of humour.It was a work trip but if I was looking to stay on my own coin I would absolutely book this hotel.Everything right about hospitality was demonstrated by the team here.

Well where do I begin firstly my parnter got gift card for his birthday then the treatment we had were blissful, lovely atmosphere calm relaxing just what we needed thenThe afternoon tea was so lush ! And they surprised us with an extra pudding which said happy birthday!! I would love to come back. Harriet was a wonderful host and just Friendly so welcoming. Can't wait to come back thank you for a lovely experience.

We had a lovely stay here. Room was very clean and comfortable. Breakfast was great with nothing too much trouble even though staff were extremely busy. Reception staff very friendly helpful.

Mostly lovely and helpful staff. Food was good.Accommodation was varied. Our room wasn't the best and the walls were very thin and we could hear our neighbours clearly. The other half of our party had very nice rooms and extras that we didn't.The spa was compact and when several families were using the facilities at the same time it became over crowded very quickly.There was a slight smell of I am not sure what.Some staff at the spa were very helpful and others less so.

Excellent friendly staff ( but senior managers seemed a bit dismissive of Guests?), Food pretty good and accommodation very good. Spa staff helpful but the swimming pool over subscribed during our visit. Make sure that your sink and bath plugs do the job intended but otherwise decent value for money.

Lovely experience. Easy access and plenty of parking for anybody disabled although I would advise to request easy access at time of booking. Beautiful room with 4 poster bed and immaculately clean. Views were stunning over the golf links and it was very peaceful enjoying a drink on the main veranda.Food was plentiful in the Country Kitchen Resturant which is self service but staff will go out of their way to accommodate all your needs. At the evening meal the chef insisted on helping me put the food on my plate and taking it to my table. I was very impressed. At all meals I was asked if I had any food allergys and they accommodated my dairy allergy excellently.I did not use the Spa facilities as only there for a few days but saw many people enjoying the facilities.Very enjoyable weekend and I would recommend a few days relaxation here.

We were gifted a nights stay at Moor Hall for two with a meal and drinks for a birthday last year, so when better to use it than the first Saturday of the year!We wanted to take our son so after a quick phone call it was just £30 to upgrade to a Superior Family Suite, and no extra for dinner or breakfast.We checked in at 3 which was quick, and on seeing our son, gave him a box of chocolates. Our room was very spacious with two huge beds, so we got changed and went to the spa. We spent the next two hours in their pool which had lots of toys to enjoy.We got dressed up and went for a lovely carvery meal, and Ysabelle, Leah B, Laura and Lyndsay (who all had lovely nails!) kept us fed and happy. The only slight thing, Chinese noodles are not a great vegetarian option to go with a cavery dinner!We then spent the night by the fireplace with drinks and cards, perfect. We all slept well, and had a lovely buffet breakfast. If you're looking for a great night away, or a lovely gift to buy, go for Moor Hall, it ticks all the boxes.

Afternoon tea was yummy! Delicious food, plenty of tea and great setting. Service was a little slow today but not usually. Love the Oak room. Sit by a window if you like watching a bit of golf!

Came for lunch, greeted by lovely staff on reception who showed us in the right direction. Had a burger and a Caesar salad, burger was amazing nice and hot.. Caesar salad was great value for money and huge!Couple of bad points nothing major just noticed the toilet area of the lounge was very run down, for example mirror rusting and taps very warned down, and toilets were quite messy with rubbish bags on the floor and toilet rolls left in packaging outside the door on the floor with no cleaners in sight. Bin was over flowing and no hand sanitizer in the station provided.Overall it was great value and the secret garden was a hit with the kids and the Santa afternoon tea was spot on 👌