Domino's Pizza Rubery in Bromsgrove

Very poor service, ordered food for collection got home there was barely any topping and no cheese, they made me come back to replace and refused to deliver to me. Will never use again

Ordered a personal pizza and a medium pizza with two desserts. I was shocked at how small the Ben and Jerry's tubs are for the price.The staff seemed uphappy and the medium pizza toppings were burnt ruining it. The personal pizza was done correctly. As you can imagine it was too small to share to make up for the medium pizza being burnt.Sadly it ended up being binned. We also noticed a deal my partner uses at another store did not exist for this one. Where you can get a medi pizza for £5.99 if you collect. 🙁

This is my local Dominoes, always great quality and service and food is ready for collection asap. Keep up the great work guys!!

The management can't even be bothered to interview someone properly on time, doesn't surprise me that this store has such bad reviews. The pizza I ordered last week was terrible too!

Very disappointing havent used here in about 8/9 months as my order was always wrong food luke warm wasnt presentable and staff looked at you like you are mad,sorry aint having any more of my money plus very expensive for what you get

Absolutely disappointed on the customer service I got my pizza without cheese of which I did not know until it had arrived they never offered to resolve the issue and showed no sympathy that I wasted money on pizza I can’t eat . For a big company I’m disappointed and will never order from any dominos and will continue to boycott if I have the chance

Categorically one of the worst services I had from a takeout delivery. The manager was incredibly rude to me. I attempted to order a pizza, and claim a free pizza I had been promised from an awful previous experience. Upon calling, I was greeted with the manager, and explained the situation, and was promptly met with a 'We don't deliver to your area', and was called a liar, and that I gave the wrong information over the phone. He avoided all of my questions, and upon being given details of the order I had placed previously, he very quickly bounced me to their Northfield branch.I am incredibly disappointed, and will not be going near them again.

Placed an order about 5 to 9. Watched the tracker and also sat watching out the window. No delivery guy came to the door! Rang up at 10.20 after still no order and the tracker said it had been delivered. The person on the phone then said he had come to the door and we didn't answer. Not being funny but not gonna spend £20-£30 on pizza etc and then not bother answering. The tracker might I add said it was right on our road - great customer service and lying. Spent 15 years in pub trade and always made sure I tried to make my customers happy!!! To add you then eventually delivered it and it was all good and I had to put it the oven before I could eat it. Thanks for ruining the end of a great weekend!!!!!!!

Pathetic excuse for a dominos, items missing all the time. Just a joke, quality of pizzas are amongst the worst in the area. FULL of grease. They are fast when it comes to delivery however if they spent more time making sure that the order is correct it would make for a more enjoyable meal. When key parts of your meal are missing and the driver tells you that he's going to be back then doesn't. Unreliable, shocking product, rubbish service, waste of money.

Took them 45 mins to deliver, they marked it as delivered even though it hadn't arrived, the pizza was stone cold! And the driver has clearly been smoking weed.. told this to the store and they refused to give us our money back and refused to make a new pizza as they where closing, so we are now £30 down and without and food.