Longford House Beefeater in Cannock Chase

Great service but a little slow. Great food except some of it was a little burnt or cold. Great drinks until they ran out of gin.

It isn't a particularly bad place, but I doubt I will be rushing back. To be fair, with the 50%discount it was "reasonable " prices - I would not have been so relaxed paying full price.Wasn't overly pleased to be sat next to the serving area as the fan was just too noisy and at a level that really messed up my tinnitus... yes we could have asked to be moved, but trying to get hold of someone to talk to proved virtually impossible- no one seemed like they really wanted to be there.The food wasn't great, the sirloin steaks were very grisly, I have had better rumps. Portions fairly poor, which seems to be normal these days. Very surprised to only get a few sachets of sauce and not bottles. Eventually managed to get some absolutely vile tasting barbecue sauce... Soft drink refills were pointless because you had to try and ask for them, if you could get the attention of someone...I'm not sure whether to mention the guy serving who picked his nose at the servery before taking a meal out... I guess this happens everywhere.We didn't stay for dessert.

First time visitor to The Longford and first time I’ve been to Beefeater in many a year.We ordered the 3 course valentines meal, food was great, starters were excellent and ribeye steak was beautifully cooked. I was a little disappointed in the sharer dessert but overall the food was great.Staff were lovely and friendly - especially our waitress and all the staff looked happy which is always a good sign.Only downside is the website says ‘sign up for 25% off’ so we signed up and never got the discount which was disappointing.Will go again 👍👍👍

Breakfast was freshly cooked and really tasty, staff were lovely and very attentive. Overall good value for money as kids eat free too with paying adults. Would undoubtedly go back if am ever down this neck of the woods again !

Manager refused to accept Blue Light card discount on bank holiday, despite the Beefeater website stating 'valid Monday to Sunday including Bank Holidays'. When challenged her response was "not in my pub it isn't". Great way to treat key workers! This has been logged with Whitbred who confirmed the card should have been accepted and have addressed this with the pub.

On arrival we were told that there were spaces available to eat in the bar we should’ve known then it was time to leave, as we had to clear our own table to sit there. The order was processed and food brought to the table. Portion sizes were extremely poor for the price and refillable drinks are definitely no value for money when it takes 15 minutes stood at the bar for them to be refilled. The children wanted a dessert and after ordering a sundae, the third time a server walked past us, after a customer behind me asked me whether we were invisible! 15 minutes later the sundae arrived with no appearance from the original dessert ordered from the children’s menu. I was asked “Oh? Do you want that now, I’ll bring it out.” We left the restaurant 25 minutes later with pancakes nowhere to be seen and absolutely no intentions of ever coming back.

Unfortunately I will start with the bad point, we arrived to be welcomed by smokers at the entrance to the beefeater, not the best welcome to walk through before opening a door. Once inside we were welcomed and shown to our table, and given time to settle and chose drinks and our meals. The service was fantastic, there was a slight mix up with the drinks soon sorted, the cheese cake was recommended, when the bill came we advised not to recommend the cheese cake it was like it defrosted and was re-frozen and tasted the best, this was removed from the bill, the staff were very helpful and apologetic, mistakes happen. Everything that night was sorted, meals were hot, atmosphere was chilled. Would I go again? YES.

Management Need ReplacingWaited an hour tonight for food in restaurant arrived cold obviously been left. Too many bookings not enough staff. Gave it another try tonight after walking out a few weeks ago as heating not working! Wish we hadn't bothered.

This restaurant is poor. We came 12pm on Sunday half of the menu was unavailable. 4 OF us dined, 3 had roast beef dinner and 1 had lasagne. No soap in men's toilet. Restaurant was very cold and so was the food . It sat on the pass for over 5 minutes! Beef was meant to be cooked medium came well done and looked like it was cooked last night and reheated in a microwave. The veg was hard and undercooked the lasagne was burnt. GIVE THIS PLACE A WIDE BIRTH!!!! Inedible food !

Food looked great but eating it was a different story. Place was cold, food was colder and veg not cooked, Meat was over done, gravy was awful..not good, never again..