McDonald's in Dudley

Last Saturday I picked up a couple of coffees and took them home. One was really cool and obviously a toffee latte not a plain one. It was quite sickly sweet and not nice. Dropped in today and guess what a weak sickly caramel / toffee taste to the latte again. Lobbed it in the bin as I hadn’t got time to take it back. Last time for a morning treat from McDonald’s

People please,no matter how much in a hurry you are in,check your order before leaving,went to the drive-thru,staff forgot to put my fold over in the bag,yet it was paid for,ordered extra 4 Jalepeno sauce ,was given 1 and the 3 was sweet chillie,very,very disappointed

I had higher hopes. Once I arrived here I had ordered fries, a wrap and a drink, the self service machine didnt work properly so didn't print the reciept, from here we had to guess what number the order was. Eventually managed to get it in the end though after a 25 minute wait; the food arrived cold, the drink was watered down as all of the ice had melted before making it to us, the fries lacked both warmth and salt, and to top it off the wrap wasn't particularly...a wrap, it was more just half wrapped.Unfortunate food, frustrating waiting time and mediocre service. The only good part was one apologetic staff member. I feel for them as the place was quite busy but you'd imagine given how it is always busy at this time and in this location it'd be better managed to cope with that.

I visited this branch on Saturday 2nd April. The bins were overflowing inside and out. Food was all over the floor.The tables were not clean. We had to wait 20 minutes for our food and it gave me a bad stomach for the rest of the day. They were very busy and clearly over whelmed

Food good, just a shame about the service.It seems to be getting worse and worse.What happened to 5-10 seconds greet at the window. Now they leave you 5 mins give you your drink and then a few more minutes either wait for your food or have to park up.There too busy having a chat for themselves than actually hospitality to customers!!!I sadden that McDonald’s standards have slipped so far

Absolutely (the brown stuff) service ordered 2 chicken nuggets happy meals and 2 burgers happy meals in the drive through and still had to park up to receive our order and when they brought them (why didn't I check my order) gets home to find 2 burgers happy meal and 2 cheese burger happy meal and the kids are allegeric to cheese PEOPLE CHECK YOUR ORDER BEFORE YOU LEAVE OR BETTER STILL GO SOMEWHERE ELSE 0/10 FOR EVERYTHING DISGRACEFUL

To he honest uber eats and deliveroo etc. Are killing the McDonald's experience, queues of drivers and processing of orders for them means fast food is becoming slower and slower. I don't have a thing against it but it should be balanced with on site customers, by all means process them separately as a side concern but don't let it impact footfall customers

Must say the lady who served us today was exceptional and even brought the food to our table. Place is well looked after and clean. Basically the food same as any other Mc Donald's but customer service just brilliant.

Extremely busy on my visit barely any tables to sit at. No table markers were present at the ordering screens so I intentionally selected take away in case I wasnt able to get a table. Food was served relatively quick, cooked well and precise.

I've stopped eating regular mucky d's as I can't stand the taste of it anymore and none of the burgers look like what is being advertised?!But you can't beat their breakfast meals.Always taste freshly cooked and piping hot. Great polite service as always. Drive through was quick with no waiting around.