Plough Inn in Dudley

Came here on the 1st anniversary of my father in law passing away as we came here alot before he passed...he loved the lamb Sunday lunch but then you had a choice of mash new potatoes and roast potatoes..we weren't given a choice this time..we just had whatever they decided to put on your plate..obviously everything has gone up since the pandemic understandable..the roast potatoes were non edible as might have been cooked day before or frozen...however the meat was lovely and so were the desserts.. the staff were helpful and friendly but not quick enough with condiments..which delayed enjoying the meal...we will go back again if the meals were served hotter as they had a load of delivery meals to do which we witnessed

Good food great beer lovely atmosphere

Really nice food and pleasant staff and atmosphere would definitely recommend

Nice pub..disappointed not to experience the Enville ale, but otherwise fine

Good honest pub grub,nice staff and good service. Will definitely go again. VFM

Not good! So, schools holiday and thought I’d treat the family to a meal at what used to be a good eatery.Drinks were reasonably priced although wine was served in a stained glass.So on entrance, the place is now run down to the point of being embarrassing, decor just doesn’t work anymore, urgently in need of upgrade, to the point of no need for ‘Halloween’ decorations as it’s already ancient.Toilets are a lot to be desired to the point of not having any soap in the dispenser in the men’s toilet.Ordered food, order was delivered incorrect to what was specified. Youngest had a pizza which was, well not good as he eats any kind of pizza but even he did eat it!! Eldest had chicken nuggets which he said was rubbery.We used to eat there regularly but the place has gone downhill fast & after what we’ve been through in the last 18 months I don’t want to hinder anybody’s income (especially someone in the hospitality trade) but the old adage is ‘my money, there service’ and in this case the latter is certainly lacking.Wouldn’t advise it to anyone and won’t be going back in the near future which is a shame as it was always one of our favourites.

Terrible.Staff are kids with a terrible attitude that's too much trouble to serve you. First drink took 20 minutes to arrive and the second took another 20 minutes to be seen. We were told that the kitchen closes at 21:00 (this was at 19:55) staff had blinkers on and just did not want to serve customer (must be too much hassle for them) attitude of bar staff showed no level of customer service I would not bother giving them your money if you want good timley service go to the foresters down the road. I could go on but this place does not deserve custom.Management need to review your staff and level of customer service offered by the children you have employed. I hope this changes so that you do not lose your customers as you have lost some today.Today the pub was empty and they could not cope, no management presence and a need to retrain and rehire is my advice.As I said about better pubs around so Do not bother with this one

I was in the same party of six as Lee on Friday 2nd July.I have to say I fully agree with Lee’s comments. We were celebrating my wife’s birthday. The beer garden was no overly busy. On the round there were only 3 tables.20 mins approximately waiting for each round.The staff seem to only be capable of dealing with one table as if you call to them they ignore you or say 2 minutes.We spent £30 for the rounds we had. We would have spent a lot more of it wasn’t for the young waitress who very rudely said simply “ wait 2 minutes”.That is when we decided to go somewhere who deserved our hard earned money and custom. Inside wasn’t busy so im at a loss why tbe managers would not have a fail safe system of ensuring the Sarah are briefed and able to cope ensuring the customers in the garden have the same level of service.The pub is old it needs a lot of TLC. It needs the right staff with the right attitude and aptitude.Very disappointing on a special night.We went to the forresters and the levels of service couldn’t be worlds apart.We are local and unfortunately won’t be back.There was no excuse for the service .

Always had a lovely experience when going to the Plough. Friendly staff, good service and nice atmosphere. We usually eat when we go and the food has always been lovely! Definitely recommend 👍🏻

Wow!!! Just eaten one of your Roast Beef dinners It was awesome. First time my wife and I have used your takeaway service. What have we been missing.?Everything cooked perfectly and the Beef was out of this world!!!. We both feel it was one of the best meals we have had - ever. Such good value and amazing portions. We are both having a lie down now!!!Nice to be able to offset the previous negative and unjustified comments. I mean how dare you ask me your customers to practise social distancing.!!!Inee you soon👍😄