Creams Cafe in Herefordshire

Very nice ambience....the staff were very polite....they have quite a few vegan options as well....we had the luxury belgian hot chocolate & a waffle....not my favourite but it was nice.A good dessert place if your close to town centre.

Absolutely lovely staffGorgeous foodThank you so much

Went for a treat with my daughter and 2 of my granddaughters, I ordered the southern fried chicken balls in a beautiful waffle. It was a really nice change from a sweet dessert. My youngest grand daughter tried it and said that it was yummy and it's what she will order next time. The service was brilliant even though the poor man was on his own rushed off his feet he remained cheerful and funny, nothing to much trouble. Well done we will definitely be back.

Had some time before my train tonight and having been to creams before I stopped by for a sweet treat. Different guy to last time but greeted pleasantly. Had a Millionaire's waffle and coffee. Served quickly and politely

Inappropriate manager.I visit this Creams in Hereford regularly, I’m a nice, confident and interactive woman meaning me and the manager would have a chat and a laugh, I visited today with a friend (male) whom went to the toilet as soon as we arrived. Me and the manager started chatting and eventually he pulled out a diary with a piece of paper on top and a pen, looked at it and looked back at me. At first I was confused, quickly realised he wanted me to write my number. I played it off dumb and pretended I didn’t know what he wanted until he asked. I said I was 21 and asked his age he replied with “38”. He took the piece of paper and diary away and asked if I was single. I told him I’m not looking for anything of any kind. He proceeded to say that we could talk and have a laugh if I did write my number? I again told him no. I went to order my food and he gave me a discount which I didn’t ask for. Then asked me if I wanted a free cheesecake and to decide what flavour cheese cake I wanted. I felt odd at this point but agreed to this cheese cake to not seem rude. He asked me to come behind the counter to decide what flavour. My friend was sat at the table whilst I was behind the counter meaning he couldn’t see anything. (Baring in mind we were the only customers in there and he was the only worker) As I was looking at the flavours of cheese cake he stood very close to me with no space and grabbed my HAND, held it and started STROKING it. I froze, felt vulnerable and didn’t really know what to do, I walked away after choosing a flavour and sat down, ate my food I ordered and quickly left with my friend. I really love creams as I’m a big dessert fan, left feeling distressed and sad that I won’t be able to go there again after experiencing this.

Took my daughter here for a sweet treat great service and staff were all friendly, daughter is lactose intolerant and they have a good selection of vegan options. Overall a great place. Definitely recommend.

First time i have visited this glorious place with my daughter and granddaughters wish I had got the gents name who really worked hard on his own the food was amazing the chicken popcorn waffle was so different it was lovely and filling delicious even my youngest granddaughter said she will order it next time she is just 9 so well done excellent meal outstanding service

Recommended by a friend so thought we would give it a try for our monthly date night. Immediately felt welcomed by friendly, approachable staff.Food came quickly and was absolutely amazing, we left very full of delicious waffles.Nothing was too much trouble, everybody incredibly helpful from taking our order, bringing it out to us and boxing up some for us to bring home again.Will definitely be coming back again, and recommending to all our friends going forward. A very well spent date night 😍

Ordered 3 milk shakes and a waffle, got a table, was quite busy so can understand waiting a bit. 30 minutes go by so I check what they are doing with our order, they hadn't even started it (it was at the front of the list) and came to us to ask us what we ordered again? We repeated this for another 20 minutes while they served customers who ordered after us. Got my milkshake after about 50 minutes for them to serve it wrongly then they got me a refill, we left shortly afterwards.

Popped in as a party of five (2 children) and had a wonderful experience. So friendly and welcoming, organised, clean, fantastic desserts and fabulous staff. Thank you so much, we can't wait to return!