Golden Horse in Herefordshire

Cuisine: Chinese

Where is Golden Horse?

🏠 26 High St, Ross-on-Wye HR9 5BZ


Opinions

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The food e ordered last night was poor loads of salt on rices and on spring rolls it was horrible

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Spent ages trying to ring up for takeaway when they were supposed to be open.Place was all dark when I passed by later if closed because of staff sickness then why can't they at least put a sign on the door and leave a msg on the phone to let people knowReally don't deserve any customers

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ordered form this chinese last night, food was great and the girl being very patient while i asking question about all the dishes HIGHLY RECOMMENDED.

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Delicious food and good size portions. The girl behind the counter is very pleasant.

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Difficult parking . Ordered take away on telephone. No mention of cash only . Food was good

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Went here while away for the weekend. Seemed popular and staff very friendly. Husband liked his satay chicken and chicken fried rice.

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Twice now I've asked for vegan noodles which they said was fine and twice they've had pork, chicken and prawns in them. If I had an allergy I'd be on my way to the hospital instead of writing this. Makes me wonder if they really know what they're putting in their food... definitely way too much salt for one. DISGUSTING AVOID AT ALL COSTS.And as you can see from their reply, they're also compulsive liars. I have selected the correct take away. On the phone they said these were vegan and now they're saying they don't even do these noodles. Oh look, 172 vegetable Singapore noodles.

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I ordered egg fried rice with shrimp. Every shrimp was full of grissle or just fatty. Not one was edible. My misses asked for a dry special chow mein u gave her one with bbq sauce. All of our order was so horrible no one ate it. I reccomend the top one and would never go to this one again after last night

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Ordered for the family here last night. Ordered a couple of chow meins, chicken in black bean sauce, szechuan chicken and spare ribs.Their version of szechuan chicken was chicken in a sweet and sour sauce that was accompanied by a long hair.After informing the shop about this, they stated they were happy to exchange the food and staff recommended the kung pao chicken because it was different to their szechuan. They asked us to go back to the shop to exchange the food. They were not bothered about the hair at all.The kung pao chicken was the same sweet and sour chicken with some extra cashews in it.The chow meins were nice enough and food was reasonably priced.However, not impressed with the customer service and overall experience from here, will not be ordering again.

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Customers service very POOR, food very POOR, I Ordered the Szechuan chicken. But received sweet and sour chicken sauce instead. Did find a long hair in the sauce aswell, after calling the shop up and notifying them of the problem. They recommend kun pow chicken and for me to come down and exchange it. How ever they did not seem bothered atall that there was hair in my sauce and made me come back down to exchange the food, instead of sending a delivery driver instead. The kun pow chicken was not tasting any different from Szechuan chicken they was just the same very poor. I have very little faith in this takeaway to deliver authentic Chinese food.(My salt and pepper spare ribs tasted as if it was drowned in salt.).

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Frequently asked questions about Golden Horse:
If you have any questions, you can contact Golden Horse by calling 01989 562671.
In Golden Horse they specialise in chinese cuisine.
108 customers of Golden Horse have given it an average rating of 4,3.