Papa John's Pizza in Herefordshire

Bare minimum ingredients on cheese and tomato thin crust glad i never paid £20 for mine won’t be coming back in a hurry

Delivery driver couldn’t find my house so they rufused to bring it out

Have this every other Friday at work it is always good and the lady who works there is brilliant and very hard-working

Wont be back staff extremely arrogant. Gave them benefit of doubt and went in a second time still rude and unapproachable 0/5

Absolutely atrocious experience Peter took two hours to cook, two minutes 45 to deliver, however when I went outside there was no delivery driver, rang the restaurant they told me it was still at the shop and I had a very angry woman yell at me and make out it was my fault the pizza was three hours late, I tried to get her to redeliver it she said she would another 30 minutes went by I rang the shop again she hung up on me, I then decided to go down there and collect it myself, was laughed at by the man in the shop Pizza stone cold, the box was wet, looks like someone had spilt something on it, the cheese on the pizza had congealed because it was left out for so long I asked them to heat it up but he said the one hour time slide past when they could heat it up, even though the reason it’s been four hours since I placed my order was entirely their fault and theirInadequacy. would give zero stars

First off, I usually love this local papa johns and if based soley off this experience below, id have given one star but in the past it used to be very good.Payed extra for specific side dips. Ended up getting 3 incorrect dips which we really didn't want (2 buffalo and a marinara sauce that seemed to be made in store and watered down) and neither of the two customary ones.One pizza was made far below usual or acceptable standard, and the other whist fine, had terrible tomato pieces.Next morning could not get a refund as it was past the 30 mins after receiving order; I had not called up straight away as I had guests and it was already 11 30 pm and didn't think id get through.

Poorly organized. Don't insure their drivers. Manager is never in and is usually getting drunk according to other workers. Would not recommend for pizza as they clean nothing and are flies around ingredients and pizza toppings.

worst service you can get. never apologizes for late deliveries and updates online orders as "delivered" 20-30 minutes even before attempting to deliver. Had to phone their shop for an update, was said to be on its way 20 minutes ago when we live 10 meters away from them. Good stuff

Ordered twice, both orders were incorrect and taste wasn't so great either. Ordered The Works and didn't get any red onions, ordered BBQ Chicken and no BBQ sauce and 2 pieces of chicken. On top of that, ordered thin crust and got the regular deep pan. I'd stay clear, feeling sorry for my own disappointment.

Never again! Manager offered to deliver my correct pizza that I ordered then rang back 10 mins later and said he had spoken to his area manager and will not be making me my correct order then put the phone down when questioned about this! So now I'm left with a pizza that is not what I ordered and I cant eat! What a joke!!!!!! I've ordered here on many occasions and never had this before!