Shake and Stir in Herefordshire

We chose here for a family meal out to celebrate our son's 18th. Unbeknown to us there was a very large (50 or more I believe) group already booked in. This actually had NO impact whatsoever on the service or attention we received. Everyone was really helpful, polite and efficient. Highly recommend it. When we get a chance we'll visit their next-door establishment for brunch.

lovely outdoor seating area, burgers were really delicious. Dropped a star because the soft/kids drinks were quite small for the price. But I’d go again!

What a difference a day makes. Had an excellent chicken burger and chicken wings the first time I went. It was that good that I decided to order the same burger again the next evening. It was terrible, extremely dry, stone cold the bun fell apart chips were cold. Considering you pre order for a set time to pick up I expected if to be freshly made. For £20 I definitely expected more. I contacted them straight away and have now been waiting 3 weeks for a refund, my emails are getting ignored. Pretty terrible customer service

Had a delicious burger here. The sweet potato fries were so yummy and the sauces were so good as well. You can tell everything is ‘homemade’ if you will

Food was impeccable. The service from a certain member of the staff was brilliant, he looked after us and made sure we enjoyed our meal. Can no fault a thing, can’t wait to go back.

A couple of weeks ago, we had a less than satisfactory experience as part of birthday celebrations - mainly customer service. After feedback was given and an apology received, we were invited to go back to the newly refurbished Burger Shop to give them another try. The customer service this time was great - friendly and helpful staff and the food was excellent - best burger (Hereford Hop) I've ever had. Great use of locally grown and made food and drinks. Thank you!

Really tasty burger. Great place, fabulous food, great beer and milkshakes, friendly staff, dog friendly - what’s not to love. Thanks for the experience

After a long drive down south I was recommended to stop here and grab some food. The restaurant was clean and well presented, first meeting with the staff was pleasant and polite then it fell pretty short. There wasn't much of a wait for the burger to hit the table what's fantastic except the quality, everything about it felt cold and unappealing. The buns felt like they had been swimming in cold grease, a thrown handful of salad and the best bit a pair of raw burgers. I had one bite and was met with a mouthful of cold meat that can only be described as 'blue' if you was ordering a steak, not once did any of the floorstaff re-check the table to see if anything was a miss or if we'd want to order more drinks ect. The only time after that we was served was to take our money to leave, left feeling pretty cheated and underwhelmed needless to say I won't be back.

Really tasty burgers with good vegan and vegetarian options. We really liked the fact that all the ingredients were locally sourced and the menu gave you a breakdown of the distance/locality. Friendly and helpful staff. Really good milkshakes too!

This is easily the best burger joint I have ever visited. The beef burger was so juicy and meaty. The chicken burgers were tender and moist. The chips were soft on the inside and crispy on the outside. The choice of sauces was on point and complimented the food so well.The staff were super friendly and very welcoming. Service was very fast and every need was seen too.I will definitely be visiting again when I am around the Hereford area.