The Den in Malvern Hills

I was always a lover of the Den but I am not sure what has happened lately. My seabass had no depth of flavour. The whole dish was very oily and tiny portion for £16. My son's pizza was not made with pizza dough. It was more like a brushetta. Service was lacking too. This is the second bad experience in row. It is a shame as I have always loved the place.

We were hoping for a lovely refreshing meal. Unfortunately, we did not even get to the ordering part and were already faced with disappointment. Firstly we did not get approached by anyone even though there were not many customers, and staff were walking near our sitting area consistently. When finally we made eye contact with the young waitress she abruptly asked if we have ordered. We asked for menus which were bought to us and right away we ordered a drink each and water for the table. The waitress bought one drink and no glasses for the water, when we asked for the rest ; she rolled her eyes and went to get them. Having never experienced such cold and uncomfortable service, we knew we will be leaving right after the drink. We asked for the bill. The second waitress then came over and tried to take our drink order, while we drinking and holding our drinks. She then asked us if we want food, when we said no, she continued interviewing us to find out if we have already had food or have ordered (even though there were only about three other tables dining.) Overall cold service, lack of attention, and poor effort.

Breakfast was incredibly fresh, black pudding to die for and best hash browns I have ever tasted, eggs benedict was equally beautiful, well recommended

Great place to eat. The food was delicious and the staff so friendly and helpful. Went with my husband and 3 year old son. We all enjoyed it and my son loved the slop outside. Such a great atmosphere. Definitely will be going back. And definitely worth a visit if you have not been there before

1st time visiting here today and the breakfast we had was amazing! The quality taste of the sausages and bacon! Took a little longer to come than expected but that shows it was cooked to order and not sat there! Definitely go again and cost wasn’t too bad neither

Lovely place to spend some time, either inside in the cool, or out in the sun. Great breakfast menu, and the vegan fish and chips main is excellent, one of the best imitation fish and chips I've ever had. So clever!Staff are lovely, very friendly, especially Shaz and Jess. A regular stop for me while I'm visiting now.

We loved this place tucked away on Bridge street. The staff were all friendly, attentive and, well, just good at what they do. The food was delicious. Highly recommended.

Went to the Den for our evening meal whilst staying in Hereford. We were met by a happy smiling waiter who welcomed us and showed us to our table, so far so good!! It didn’t last long!! Another young waitress took our drinks and food order, which was fine. Our drinks arrived quickly enough but we had to wait 20 minutes or so for our starter. My partner ordered the Asparagus on Sourdough bread with a poached egg, which was ok but a little on the cold side. However, I ordered the Beef brisket croquettes with blue cheese sauce. When they arrived there was 3 balls on a bed of mixed leaves and a small dish of sauce. When I tried the croquettes they were as tough as old boots and very chewy, I think I managed to eat half of one before giving up on them, they were just the worst thing I’ve ever eaten. I sent them back. The smiley waiter asked what was wrong with them, I told him, he told the manager who came over and apologised and agreed to not charge us for them!! For our next course I had the beef burger and chips, my partner had the lamb which was excellent apparently. So, I’m sorry but we won’t be going back to the Den, the best bit about my meal was the chips, they were ok.One table near us had waited an hour for their meal and it wasn’t as if the place was packed, but service was very lack lustre!!My advice would be to do yourself a favour and go somewhere else in Hereford, we will be!!

Totally first class. We called in for breakfast & we happily surprised at the excellent choices available, perfect for our various tastebuds requirements. Dog friendly inside & outside seating area. Fairly priced too. Staff were professional, friendly & accommodating. Whilst we went for Sunday breakfast, they also do Sunday roast dinners, lunchtime and evening meals throughout the week. Would definitely recommend & return again.

Our first visit to 'The Den' and we were very impressed. Chose it because they advertise the restaurant as dog friendly. The food was excellent! Interesting dishes on the menu and beautifully presented, but most importantly, the taste was delicious. Staff very friendly, welcoming and attentive. We most definitely will return.