Belong Bistro Newcastle-under-Lyme in Newcastle-under-Lyme

Urge anyone to think twice before placing a relative in this place my mum died last year spent 50k on care after she died no condolence card not even a sorry to be told get mums stuff out of here or going in the skip clothes not ironed after repeatedly asking ended up taking home ironing myself room not properly cleaned a heartbreaking experience made worse by their lack of care and compasion

Belong looked after my mum in her final months until she passed away recently. The staff are lovely, kind and go the extra mile to care for the residents. First class.

The food is kept warm by lamps therfore ruining any freshness there might have been, aslo this way the food is never warm enough, tried to tell the staff but they are not interested so for me try to avoid

Always a warm welcome and a great cake selection. Not only for oldies #redvelvet #bistro

Lovely food, always clean and fresh feel to the place. All staff very friendly and accommodating. If a member of my family was lucky enough to live here I would be very happy. Top Marks Belong!

I was at belong care home for a few months the staff that work on the households are lovely hard working and friendly the residents are lovely with some much life exsperiance and many many stories they are a joy to hear BUT the management needs to support the households a lot better especially when some of the households are understaffed the bistro is lovely with some great dishes again great staff it is a very nice place to retire to but due to the fact its newly opened they have got some teething problems i would rate it a 3

I wish I could live here!...I've just attended a funeral reception here...staff...excellent...buffet...second to none...location, faultless.

We went here for afternoon tea for 2 there was no choice of sandwiches to have but the cakes were lovely.. we sat outside ..glad we did .. as there were Removel men taking furniture through the cafe wardrobes beds and mattresses. Not good to me as people were eating.. the staff that served us were very slow .. I'm not sure they knew what they were doing 3 serving and just one cook ..

No point leaving a review here as if the company doesn,t like it, they have it removed. Best going to the press to report that the manager of this care facility is very deeply offended by disability. Totally discriminitive. Will be taking my review to the press and also reporting this issue to the Cqc.Anyone that is appaulled by anyone with a disability should never be allowed to take charge of a facility for disabled people.

Very freindly staff, the food from the bistro is amazing! Recommended to friends and family.