Britannia in Newcastle-under-Lyme

Booked today for my daughters burial and Celebration of Life for about 50 people. Food was excellent and staff couldn’t be more helpful. Highly recommended

Jess is doing a great job looking after this pub, she is a credit to the owners of this establishment. Welcoming environment, good beer and friendly staff. Well done Jess

Another great meal...... Chef is top class and jess makes you feel at home.....even after all these years👍👍

Lovely friendly staff and atmosphere Always made to feel welcome no matter how busy they are. Food is beautiful would highly recommend

Have emailed the companies guestcare but wanted to leave this on here also, myself and a friend came here Friday evening for something to eat and a drink but now we wish that we had not.Upon arrival we grabbed a table and looked the menu which was very grubby and sticky clearly not been wiped from previous people we chose our dishes and went to order staff seemed more interested in chatting and looking at phones than serving paying guests. We eventually had our order taken and went with our drinks back to the table, when the food arrived all I can say is you get what you pay for cheap microwave meals which were not very nice at all, but to top it all off upon using the bathroom facilities two males come out of the cubicle together leaving what can only be described as white powder residue in there, myself and my friend left straight away. If Greene King tolerate these kind of people in their establishments we will never set foot in one again

New to the area and popped in here the other day for a quick drink, ordered a pint of San Miguel from the girl behind the bar dressed in leggings which looks very unprofessional in my mind and who also looked very unkempt I’m sorry to say and in this day and age in a guest facing industry staff should take pride in their appearance, as for the beer I can only say the lines hadn’t been cleaned in a while because the taste was very bad and metallic which is surprising as another Greene king pub I used to visit the beer was always fabulous, I ended up leaving it and going elsewhere.I can only hope this was just a bad day at the Britannia but I will not be in a hurry to return anytime soon.

great pub a good cask ales.. staff are very good and helpfull.. food is second to none for the price cooked perfect. the staff are a credit to jess who is running the pub at the moment... shame she dosant run it permanently..

Great pub, lovely ,friendly staff. The food was excellent and was a lovely atmosphere felt very welcome

Been there quite often good food friendly service can't fault it

Since the new landlord has taken over this place has gone back to its very best maybe even better. Friendly atmosphere and good prices....went for Christmas diner and it was fantastic. Good traditional pub