Holiday Inn in Newcastle-under-Lyme

Not a bad hotel. I stayed here years ago when it was park inn. Can’t complain about anything here. Highly recommended if travelling for Alton towers or for work

Booked a room through booking.com - Received an email at a later date telling me my room was been cancelled by them (completely out of the blue) and I would be refunded. Tried phoning to ask what was going on and was told ‘it must be a fault with bookin.com’ - I asked if any rooms were still available on the night we had planned to stay and was told they were fully booked. I looked online and there were rooms still available, but a largely increased price.Would have been nice to have some answers to this - all sounds a bit strange!