Sneyd Arms in Newcastle-under-Lyme

Loved it. Nice staff. Gave us fresh bowl of water for the doggi and couple of treats. New menu new owners ! Go !

We decided to have a Sunday roast to celebrate our 57th wedding anniversary, 03 April 2022. The roast was very nice. My dessert was also. My husbands was really disappointing. He chose bread and butter pudding which had raspberries in. When it arrived we were both surprised at the thinness of it, maybe half and inch. When I make one it is about 2 inches in depth. Or go to Tesco’s, Asda etc and theirs would be similar. My husband said it tasted as if it had the texture of being microwaved to heat up for customers. Since, as the manager told us that it had been made fresh this morning, it more than likely had been microwaved to serve. He refused to eat it and asked the young lady to take it away. She offered something else but he didn’t want anything but said to take it off the bill. The 3 staff were told that it had to be paid for as it had been ordered. We were told that they would be losing money if they took the £5.50 off. Anyone knows that to make a large bread and butter pudding that is cut into small slices, it is only pence that would be lost.End result is, our bill was £45.00 and that is the ONLY time that this place will have any more of our money and the few pence they could have lost has turned into quite a few £’s.Staff lovely. Customer relations by management is abysmal

Love this old stone building and have been visiting for years. Should be more of a draw and not sure why it was so quiet on a Friday night. Maybe given time and tlc it will be back to its former glory.

Excellent service and real homemade food, especially the home made chips which were so tasty unlike today's mundane and tasteless deep fried frozen variety, and look forward to there future fare of wild game.

First time I've been in and had a great experience. It was quite a wait for food, however, it was well worth waiting for. Then we found out that they'd only been doing food for a week and still getting around the new kitchen etc My husband had gammon and I had chicken breast. Both meals were lovely. Thank you

Traditional English village pub under new ownership. Unfortunately, there was an electrical problem, so the kitchen was closed. Limited ale selection and no IPA. Saving grace was the Abbott ale and a pleasant atmosphere to read a book. No WiFi at the moment. Has the potential to be a great pub.

We had a wonderful welcome and delicious meal at The Sneyd Arms. The pork dumplings were excellent. The home made pies were superb - nice to have a proper short crust not an air filled puff pastry. Lovely fire. Nicely socially distanced. Clean and cosy. It was perfect that the place hasn't changed since we were Keele University students over 20 years ago. Recommended.

Came here for a birthday meal, the food was horrible and cold.Horrible food since the new owners have taken over. Didn't have the food we tried to order, so decided on burgers. After having to wait ages for food to finally be served to us, the burgers were cold!!Another good pub to be ran into the ground like the Plough!

Sadly Darren and Sandra have left after running the pub for over 20 years. At the moment no food is being served but I understand once the new management, Simon has sorted every thing, food will be available. Simon is really friendly and hopefully it will remain a good pub to visit.

Really friendly table service in this traditional, friendly Keele pub. Excellent social distancing. An added bonus is being on two bus routes which stop outside. The frequent First Group no. 25 Hanley -Newcastle-u-Lyme - Keele. The hourly D&G bus Newcastle-u-Lyme to Crewe and Nantwich. A great reason to visit and enjoy a pint or two!