Masalaz in Nuneaton and Bedworth

Very poor service, The waiter was very rude. There was no supply of heating, when we asked him to put the heating as it was snowing outside he refused. Food quality was very bad too. Every dish tasted the same, sweet and very bad.

Worst Indian food ever tasted. Never ordering it again. Can only taste uncooked masala in every dish. Thought it was better before but got very bad after taste too. Very very disappointed. Not meant to put uncooked masala on every dish if your takeaway name is masalaz. So very in professional.

Lovely meals but charge what they want. You get a menu but they charge their Internet price evan though ordered by phone with their upto date menu they argue and says menu out of date but that was a brand new menu from them the day before. Also adding delivery costs. Check prices they rip you off

i have always enjoyed masalaz, their curries have a lovely thick sauce and are not swimming in oil like a lot of others. Tonight we ordered online and they had a problem with their website so the order had not gone through to them. When i called to chase, they were fantastic, really apologetic and promised to get the order to us asap. It was delivered 20 minutes later, piping hot and honestly one of the absolute best curries i have ever had. Cant fault them. Highly recommended

I ordered through Uber eats tonight and left a note no dairy; they called me to check which was wonderful and so considerate. The food was full of flavour and the best takeaway Indian I’ve tried! A big thank you to the restaurant for taken such care and delivering greet food

Mushroom rice had only one slice of mushroom curry was like water and nan bread ****. Just like the mixed kebab starter Will never order again. Found a better curry house

Placed an order via just eat on Friday evening at 7:45, with delivery for 9pm. That was extended by restaurant to 9:30 and the just eat app stated it was delivered at 9:30 but in fact no food had arrived by that time and the restaurant wasn’t answering not had they contacted us with any updated delivery time. Delivery was actually attempted at 10:45 pm at which time we refused to accept the food as we were on our way to bed. The restaurant has since refused to refund the money paid. Up to now we have been regular customers but it seems loyalty is not rewarded and we won’t be using them again and would recommend you avoid if looking to place an order for delivery as can’t be relied upon.

Absolutely disgusted with this place and the rude staff who are in total denial. Just came out of hospital with my poorly son and we thought we would order a take away. First time we ordered there was no problem but we had to wait an hour. Second time we waited an hour and 15 minutes and they gave us 2 popadoms instead of the six we had paid for. They then took a further 25 mins to bring them to us as the owners gave the driver the wrong address. Just ordered tonight and waited an hour and a half!! The curry was open so I told the driver he said it was an accident, so I went and checked the rest and it was all in the bag, was literally splilt everywhere. Was like it had been tampered with. The starters were so greasy it was on the kitchen floor! I told the guy on the phone, it's all over the place and we would like a refund which we would happily give them the food back. He decided to speak over my girlfriend very loudly and said there was nothing wrong with the food. What a discusting human being and restaurant. 0 rating if I could.

Ordered three meals.One was entirely wrong, one was missing the main dish, the other missing the side. Phoned them back, but the extremely rude man on the phone refused to listen and simply put the phone down... twice!It also took them nearly two hours from our order at 6pm to deliver the wrong order that they then refused to discuss. Pathetic and. A guy that should never be allowed to be customer facing. Unless you are planning to walk in and check your order is correct before paying, I would strongly suggest you pick another takeaway.

I would not normally rate but due to the fact that me, my partner and my daughter had more than half a plate of food each to throw away, thought I should. After all these ratings are to help improve. Tasteless and a lack of meat, My vegetarian dish was lacking the quality of other biryanis I have had and was just grease. Poppadoms were good though 😀