Golden House Chinese Takeaway in Redditch

Great food and service never have to wait long food always hot on first name terms now 😆

Pop in on a Saturday evening ordered special chow mien, Sweet sour chicken balls , special fried rice. Chips , pancakes rolls . Free prawn crackers. All the dishes was amazing, Fresh & hot . The young lady who served us was so friendly. Definitely be back for more of this hidden gems delicious food . ❤️

only ever order starters from here as there mains we found bland but had aromatic crispy duck last week & it was all fat & nothing crispy about it! sent them a message but no response so just goes to show they don't care about their customers! menu is in the bin with the duck so will go elsewhere now.

Best Chinese we have had in ages , all the family loved it , great friendly staff

I loved the food, and always have great customer service. There's plenty of food in each order and is made quickly but really well.

Order sweet and sour chicken balls and some had prawns is them. Phoned and complained and they were not interested

Great menu. Super tasty food. Love the noodle dishes. Call ahead and collect when it's ready, order for home delivery or order and wait in store. Cash only so be advised.

Had a nice young girl the phone and was helpful then after getting the order i phone as of a problem and a different lady answered and try to say i was wrong and not helpful. Had two other people try the food and agreed it was not right. So not coming back and will be going else were plus i know your delete this but i have screen shot it

I ordered a chow mein with no veg for my child which was confirmed by the lady on the phone. Delivery came and it had veg. The young girl on the phone said it was definitely on the order but when she went to speak with the chinese lady about it I heard her say oh that's my fault for not putting it on. Mistakes happen I appreciate that but the Chinese lady came on the phone with the worst attitude ever saying well if you want a replacement it will take 45 minutes?? For something that they got wrong? I said this was not good enough it was one replacement dish. She then began to raise her voice and shout saying well 20 minutes is the best I will give you replacement only if you give wrong one back to my driver. With covid how it is, I pray this lady does not reuse this food however judging from her horrible attitude and the demand to have it back I think someone will be having a chow mein that was opened in my house and that my child touched. I have no problem with the food being sent back but I am not convinced it won't be 'recycled'. Would not return.Do you wish to address ladies disgraceful attitude shouting at a customer? Also, the original delivery was fast, it was the replacement that would take 45 minutes. This is unacceptable. Also, why would I collect a replacement when I paid for a delivery? Poor management and poor customer service.

Just have to leave a review!!! Great food, fresh, authentic, good quality and hot even on a delivery service. We haven't had take out food for a while due to bad experiences from some of the other take out businesses in Redditch. The reviews looked consistently good and they were right. We kept our first order simple, this was not our usual big family order, so we had the Singapore fried rice, chips and the King prawn Thai green curry(definitely king prawns), hot and sour soup, plain boiled rice and it all tasted great! Looking forward to our next meal and we can be sure to explore the rest of their menu. Thanks Golden House