McDonald's in Redditch

The staff were friendly and welcoming. Didn't have to wait long for food even though it was fairly busy. Efficient. Best macdonalds I have been to. Thankyou for a good experience.

The food was delivered over an hour late, stone cold. McDonalds washed their hands of it. They wouldn't accept responsibility. So, I visited the outlet, handed over the order, and I quoted contract law. Then they replaced the order with fresh hot food, free of charge.

Absolutely shocking service! Was more interested about online orders while in store orders food was sat there prepared and ready for 10mins. The big girl that looked in charge and bagging food up for the drive-thru, spent more time typing on her phone and scrolling thru it.... if she's in charge,, then no wonder the place is abysmal for service!!

Incredibly slow service, Uber Eats cancelled order after a 2 hour wait making us go to drive thru. Drive thru incredibly slow with no explanation as to why. Don't go here on a Saturday, staff can't handle the pressure.

McDonald's has gone severely downhill these days. All the restaurants local to me now do delivery which has really affected waiting times (dining in and drive thru) and also the quality of food is diabolical, never hot, always luke warm if your lucky. It also seems the Rubery restaurant in Birmingham is now also a place of worship, as every time we go there, there are delivery drivers praying on the floor at the back of the carpark! Nice! You can keep your cold food until these issues are addressed.

Had 2 Mcplant burgers,large fries & some kind of soya milk/cream coffee. And multiple dips,very tasty.

Order ahead with the app Right! to save time ! Doesn’t get prepared until your are standing in the restaurant. 12 min wait ! Wow ! With Just Eat, Uber, drivers chaos - what happened to fast food or even Mc Donalds ! Collect food after it was freshly prepared - walk to car - get in and freshly prepared was super COLD ! Avoid this franchise

Great service. Lady saw i was a bit stressed and couldnt be any more helpful. Also my hot choc tasted very watery and was no problem.for them to change it. The table service was very quick. First time ive eaten in for a while.

Chips are always cold, drive through is a nightmare as peiple queue right round the drive through exit making it difficult to get out at busy times staff try to be helpful but are overwhelmed with the uber, just eat , app, drive through and walk in orders. We were minus 1 chips portion for our app order tonight couldnt get out of the collection parking bay due to the drive through queue and no straw for my milkshake

Went with grandkids. Waited ages to be served and food was cold. Most concerning is that staff weren't wearing gloves when sorting orders. We left our food and will definitely not be going back