Mcdonald's Restaurants in Sandwell

The food was cold, the time the food was all packed up it was cold. It took forever to find tissues and the surfaces were all dirty. Flat drinks with no ice . The manager was helpful and refunded the whole meal. The manger was very understandable and apologetic.

2 hamburgers with extra onion but no pickle (even though I never asked for it to be removed, or someone is seriously off their game on the assembly line) cold and had diarrhea late that evening. Just go next door

Poor service, cleaning very poor. Food I ordered was not cooked properly I order veggie wrap they put only veggie finger in that nothing else. Staff was looking very badly to customer all over I just waste my money and time over there today.

IF YOU ORDER TO TAKE AWAY ALWAYS CHECK EACH ITEM.TWICE I HAVE ORDERED HAPPY MEAL ONLY TO GET HOME AND FIND NO CHIPS. TAKEAWAY=RECHECK ITEMS.

Very pleased by the service around here! The food was amazing and i’m looking forward to visit this place again! 10/10

Staff always miserable and food often cold.... also not their fault but I don't feel safe in there these days either.

Horrendous service. Waited forever, there was no ice in my drink and I was given the wrong burger. To cap it off, the taps in the WCs did not work so I was left with soapy hands and nowhere to dry them. Furthermore, the manager was treating the staff terribly because the system was down and she was losing her cool. Never again.

Save yourself the hassle and disappointment and just go to greatbridge restaurant instead.On 2 occasions the food I've ordered and waited for has suddenly not been available and I've just walked away with refunds instead. Great way to waste my lunch breaks at work!!Can't understand why you take orders if you can't supply the food🤷🏼‍♂️

The staff seem over their head when its busy.. today I witnessed when staff calling numbers to the customers 62 74 etc 2 lads was going and collecting food after a couple or so call outs when it wasnt their order staff wasnt checking receipts. 2 times I've had my burger cold and the chips was half full at best.

I popped into McDonald's about 4pm and placed an order via an ordering and payment station. I ordered 10 items from the McDonald's menu and paid with my card 💳. The order was a little slow proberly because my order must have been large to them. People who ordered one or two items were served faster.