Domino's Shrewsbury - Battlefield in Shropshire

Waited 1 hour for food. Rang ro check then another 15min added for delivery. If charging £1.99 for home delivery, I expect better service. Very disappointed.

Great pizza, speedy response 👍

This branch is fantastic in my experience! They are always really helpful and friendly. They look at the best deals available when you call up so you're not paying more than you need to. Plus the pizzas are fabulous. Thank you!

I ordered two large pizzas at 7:25pm with quoted delivery times on the website listed as "35-45 mins". I received a text notification at 7:58pm that the order was out for delivery (we live 4 miles from the store).AN HOUR LATER at 8:58pm I called the store to ask where the order was - the person on the phone said that "we are busy and understaffed, so pizzas are taking longer than usual, however yours is out for delivery". At 9:05pm, the delivery driver arrived with our pizza.The pizzas that arrived were cold to the touch, which was totally unacceptable. I raised a complaint via the Dominos website and received a response from the store manager for "50% off your next order" which is the standard deal this branch offers to all customers. I've gone back to Dominos Head Office as I would like a full refund for the cold pizza that took 1 hour and 7 mins to arrive at our home from when it left the store.Avoid this branch.

Ordered a pizza at about 21:30 which took almost an hour to arrive. When it did, it was wrong. Called the restaurant who took another hour to deliver me a replacement — which was also wrong. By this time the restaurant had closed so there was no way of rectifying it. Complained to the company, whose response was to offer me a 50% off code — something which is a regular menu deal anyway. Staff were dismissive and rude, particularly the delivery driver. I don’t recommend ordering from here — you may or may not get your food, it may or may not be correct and it will most likely be cold by the time it gets to you.

Pizzas were lovely but there is a breakdown in their system when they inform customers their Pizza is ready you go to collect and I was still waiting over 20 minutes later as it wasnt even cooked. Not good and no explanation why

Online order:To be honest, my family loved it!It’s not just because they had the discount system on (for the online order) but the pizza was superb delicious to us!Thank you so much!

Love pizza, just the staff need to be a bit more organised.

Lovely pizza, but one of the most appalling members of staff I’ve ever seen. The staff member, Ranjit is one of the most arrogant, lazy and rude people I’ve ever had the pleasure of speaking to. (And as others have told me, this behaviour is common from him). The fact he holds a management position is unbelievable, and I genuinely cannot comprehend how he hasn’t been fired months ago.

I am going to think twice before I order from this branch of dominos, last time was new years eve where I pre ordered for a set time. Two hours after It was due I rang to find out that it hadn't even been processed. And that they were busy. Well that is why I pre ordered early. Should have known better to order from there again which I did tonight.Ordering was the easy bit. Timing it so that the takeaways arrived with in time of each other is another thing. So when we had the message to say it had left we got the food for the others in the house. We returned expecting to see them eating already but no. It wasn't there. 30 mins later still not arrived. Puzzled now as it only takes 10 mins to get from where it comes from to me. 40 mins after that and the others had finished their food it arrives teppid and battered.That just made my choice for ordering from that branch again. Town centre one is souch better in every way.Driver was wearing as I would describe it a chin diaper and didn't even attempt to pull the mask up. Really!! It's only been 10 months since we had to start to wear them has he not understood how to put the thing on properly.