Mytton & Mermaid in Shropshire

We visited today for a Lunch as it was my Birthday and as I am extremely critically vulnerable so had to choose carefully for a venue where I thought it would be quiet but welcoming. We were regulars for many years to M&M pre-Covid. Also recommended colleagues and friends to both Hotel and restaurant over the years. So thought our choice would be a good one and very much looked forward to having lunch once again in this establishment. Unfortunately it didn’t start well as the waitress who showed us to our table for two wanted to place us on a small table. We noticed a couple of tables that were at the back by the windows and asked politely if we could sit at one of them only to be told abruptly that it was reserved. (It didn’t have a reservation notice on the table but we enquired what time was it reserved for and told 3pm?). We then noticed the table nearby to that one was also empty so asked if we could take that one. Again the same waitress replied but that’s a table for 4 persons not two. I explained I would prefer a table with a bit if room would be beneficial to me as I’m disabled??? At this point I was getting very disappointed that I’d chosen M&M for my Birthday Lunch? Please note The restaurant was not busy and there were many tables vacant. Anyhow reluctantly she let us sit at the table and we ordered our lunch. The Lunch and the rest of the staff who served us were absolutely fabulous. Thank goodness. However that particular waitress needs to learn a bit about “Hospitality” from her colleagues as they were helpful, cheerful and couldn’t do enough to make our lunch a pleasant one. I proceeded to ask her when we’d finished our meal at around 4pm where the guests were who supposedly reserved the table (we had originally chosen ) at 3pm? Her reply they had chided the Bar to eat? Doubtful any such person existed. Such a Pity that my special day was marred by this experience. Thank goodness our meal was good and that’s what I’ve given 5 stars for.

The food is absolutely gorgeous! It's been on our list of places to visit since we moved to Shropshire almost 2 years ago and it did not disappoint! The chef /chefs are unsung stars and their food deserves all 5 of these stars :)

A really lovely hotel. We were lucky to be in the barn rooms and although the roofs were low, it was lovely. Arrived at night so couldnt make out our surroundings, but the next morning... wow. Lovely part of the country with lots of nice views. Great staff in the hotel helped us with everything we needed. Would definitely stay again.

Great stay. All the staff were amazing and cheery. We had room 11 in the cottage which was brilliant, Very clean and welcoming. The food in the restaurant was brilliant. The hotel closes in May for a complete refurbishment once done I will be back.

Lovely hotel. Fantastic large room that was nicely done out and good value for the money. Great evening meal and breakfast. Unfortunately with the time of year we were unable to take advantage of the outdoor space. Hoping to return next year as a short drive to Shrewsbury Town centre.

Definitely worth a visit.This is my second Christmas party here. The rooms are beautifully decoratedwith period features and quirky floors. As an ex chef myself I can honestly say the food was Absolutely amazing, very tasty and presented beautifully. The breakfast was outstanding, 10/10The staff are extremely attentive friendly and professional. Well done Mytton Mermaid for making my second stay delightful. I shall be back in the near futureMr E Kelly-Roche

Lovely setting by the river Severn. Stayed one night. Large room with large bed and large bathroom. Staff very friendly and welcoming. Good food, although not a large choice on menu. Excellent breakfast with vast selection of food. Very friendly and helpful waitress.

Excellent Menu, Great Vegan Choices & Friendly StaffAfter seeing a number of positive reviews online, we decided to go for a cheeky lunch date and we’re not disappointed.The menu had lots of excellent choices and there is a full and exceptionally crafted vegan menu.The staff were friendly and knew all of the options on the menu and their variations.The place itself is extremely pleasantly decorated and I’m sure sitting around the fire in the winter months is lovely.The food was beautifully presented and extremely tasty.Definitely coming back!Thanks

Lovely pub in a picturesque location, service was very friendly and efficient. Lovely pint of Doom Bar here! Food did not quite live up to the location and the price unfortunately. Fish and Chips - fish was overcooked. Bangers and mash - once again sausages overcooked.So overall Lovely pub and service, but food needs improvement at the price charged.

Was there for a wedding and thoroughly enjoyed the day. Staff were super friendly and helpful. Really looked after the happy couple. Food was delicious. We booked a room which was comfortable, clean and condiments were provided. Nice choice of breakfast menu's for the following morning. Excellent service.