Krispy Kremes in Solihull

Absolutely FAB service from the girl named Jasmine working today! Told us everything we needed to know & so so friendly. Thank you Jasmine!

Krispy Kreme's. What can you say, best doughnuts ever!

Visited the store today at about 3pm and had a great customer experience! The donuts were all presented well and had many to choose from! (Was worried there wouldn't be much left at that time so that was great!)The store was kept clean and tidy, and the male colleague serving me was very helpful and friendly, would recommend this store👍🏼

Delivery didn’t turn up. Still got charged and they won’t refund. Basically have stolen money off me

I visited this stall/shop on Friday to get some donuts. The staff member was wiping the glass display as I arrived, she noticed me and looked in my direction without saying anything, I said hiya to which she didn't reply. She went and stood behind the counter and just stared at me without saying a word. Do you guys not train your staff in customer service, no greeting, no asking what she could get me, nothing. just stared at me. I didn't know what was going on or if the shop was open for business or not. I asked if it was open as I was somewhat confused with just being stared at. She repeated my question and then said "yeah, we're open" I said it doesn't matter and left. I won't use this shop again now because of this. I get she provably hates her job but being rude to customers isn't going to help. I went and got some cookies from subway instead and was greeted and spoken to with respect, amazing :D

We ordered a dozen of choose your own donuts as there was a special offer on for an extra glazed dozen for a pound with any dozen donuts. When they arrived there was no glazed dozen despite checking on the app twice that we had ordered it no note or anything. When we checked back on the app the glazed donuts were out of stock. The extra dozen was the only reason we ordered I feel like we've just been scammed out of buying donuts that we wouldn't have bought otherwise, with no explanation.

Very expensive but so good and naughty staff were so welcoming

I cannot survive without my Crispy Creme fix, the lemon meringue and raspberry glalzed are heaven.. To be honest, its all heaven!Choose your own Double Dozen via Deliveroo Delivery, i know all the drivers!

This Krispy Kreme is located within the town centre and in the corner of a busy walk way... However when not too busy it's OK otherwise you have to queue outside...Generally you can find all the doughnut varieties but can finish quickly on busy days...I think they should do more than that and should offer more things that certain other outlets offer...During my last visit the app didn't work to collect points and hence given a rece to add it later... When I tried it someone had already used my point... Rather disappointed... Not sure if I blame the company or the store...

Its located inside Touchwood, almost like a hidden paradise. Who doesnt like doughnuts Krispy Kreme doughnuts? They are a must try. The basic sugar ones are better for those watching the calories. Watch out for the offer. You get 2 Boxes plain and the filled ones for price of 1.