The Oaken Arms in South Staffordshire

The food and service was very good. This is a very nice place for close friends to catch up, special occasions and small private meetings.We loved the desserts and drinks that topped us off.

Nice environment and atmosphere. Dog friendly! Good drink selection and nice food menu. Food was excellent. Most impressive was the customer service and the helpfulness of the staff especially with regards to food allergies, they cater for dairy and gluten free particularly well. They make people with dietary requirements feel very welcome. Will definitely return.

Just popped in for a bit of lunch. Very welcoming & the Manager was really nice. Our waitress was Leanne & she was very polite & very professional. Now what impressed us the most is the fact that she didn't forget us or anyone in her area. She is the reason I'm giving a 5 star review. 🌟 we always get forgotten when we eat out & its pretty rare we get someone who looks after us all the way through without me having to wave for attention but Leanne was spot on! Food was great aswell 😋 👌

We went here celebrating my moms birthday and was met with a very friendly welcoming atmosphere. From the moment we walked in the staff we friendly and efficient. The food we had was all great and nice and hot. The ribeye steak I had was cooked to perfection. Chloe our waitress for the night was exceptional and supported my wife with her food allergies. My only small gripe is that you have to upgrade to get mushrooms with your steak.

Went for a W/A celebration meal. Staff very friendly and welcoming. We had pre booked our table. We arrived late lunch time and it was a busy Saturday lunch time. Lovely ambiance in the pub. Food was excellent. We all ate different choices and no complaints to food or service. Our waitress was very friendly and helpful. Definitely will return.

Lovely place, lots of parking, great menu and very attentive staff. They were unfortunately sold out if the fish cakes so I had salmon which was a bit dry and the new potatoes weren't quite cooked enough. Would go back as the staff were great.

Came here again today 5th March food was brilliant as always our daughter chose to come here for her birthday as its one of our favourite places to eat lovely atmosphere, warm and welcoming big props to kelsey today our waiter first time we have saw her here she was fab!! Nothin was any trouble for her even with our fussy daughter she was great Thank you so. Much for a great evening ☺️ you guys never ever disappoint x

Popped in for lunch on the way through with my other half and friends with a pup. The staff were all fantastic. All made a fuss of the puppy and were never made to feel like we had to sit in the corner and keep him quiet.The food was amazing and all came in good time. We've never had a bad experience at a Vintage Inn, thank you!!

Cozyal and warm, welcomes dogs (even muddy ones)! Staff are all lovely people and professional. Service was awesome! The food was amazing. We fed 5 adults, all had 3 courses and at least 2 drinks each and it was only £160! Absolutely amazing value, food portions were spot on and the local beers on tap were very nice. I don't live anywhere near but my family do. So the next time I'm down, guess where I'll be going again!! Also, pickled Watermelon with the lamb koftas, GENIUS!!

I was looking forward to my first visit to The Oaken Arms with friends, as it’s part of a the vintage inn chain I had high high hopes. Sadly, my experience didn’t live up to my expectations.We were off to a good start as my party we’re running slightly behind our original booking and the pub were absolutely fine with it and we’re quite understanding over the phone. However, when we did get to the pub, even though we were 15 minutes later than our original booking we were still hanging around waiting for our table.The restaurant was not particularly busy as several tables left shortly after we arrived. The restaurant is lovely, proper country pub vibe and is set in a lovely location. Once, We were sat at our table, the waitress took our drinks order and went away. It seemed to take forever for the waitress to come back to take our starters and mains orders. When she reappeared we were notified the following was unavailable:- The chicken and mushroom pie,- lasagne- all the steaksWhat was quite disappointing is quite a few of the table had choose this before we were told they were unavailable.Once ordered, it took around 40 minutes for our starters to hit the table. I ordered the pate which was nice however the portion was barely enough to go with the sour dough baguette. It seemed to be plonked on the plate with no desire for it to look appetising. I was disappointed as I have this starter regular at most vintage inns I visit and this fell completely short.Whilst we were waiting for our main course, the supervisor came over to tell us one of the four of us who ordered the burger for main could no longer have our mail as we had ran out. He made the suggestion that he would take one of the patty’s off the double burger and put it on the single burger order. There was a lot of talk regarding this and in the end the burger was substituted for pizza. The supervisor had an attempt at rescuing what was going down hill rapidly by giving the individual a glass of wine on the house.For my main meal, I had a house burger. It was okay, it wasn’t fantastic but It wasn’t rubbish Either. My halloumi that I had paid extra for and Was an extra topping added lots of extra flavour to the burger and saved it!We had finished eating and a waiter came to say if we wanted anymore drinks or desserts that the kitchen and bar would be closing at 10pm. It felt like they were trying to say it’s time for you to go as at this point we had not had any pudding orders or prior warning to the closing time. It felt like the staff wanted us to leave as it Was time for them to put their feet up and it was only our table left in the restaurant.The food is very average and did not meet my expectations considering the price. You get what you pay for!!The service is really not very good, staff seemed more interested in setting empty tables than serving the customers who were already there. I get people are new staff and everyone was a learner once but Even the experienced staff don’t want to seem to help new staff. Staff are very rude and self centred and are happy to talk above themselves, then tell you to leave once they have your money!I would return, but only if I discount vouchers or there was a cheap deal on menus. It’s not the place I would take friends or family who have high expectations as they would be thoroughlyDisappointed mainly with the lack of service and lack of food!Unfortunately I can only rate 4/10. Very disappointing