Eccleshall Fish Bar in Stafford

Absolutely disgusting. We stopped using as the food was awful.Decided to give it another try .... BAD mistake.We ordered a small FISH for our disabled child as he does not like meat, this turned out to be a battered SAUSAGE, covered in a massive amount of batter.The peas were not even tepid, had to be heated up as did the kebab meat, only the chips were okay, our other child's plain sausage was well below temperature. EHO need to be involved.This is actually dangerous practice.Spoke to the manager "The son" over the phone. He offered to refund the difference between the small fish we had ordered and the battered sausage we neither wanted or ordered.Why would I pay for a product not ordered?Indeed he will have it served cold on his counter tomorrow.He also requested that I drove 1 mile down the road to return said sausage, then a mile home with small fish. CLEARLY he doesn't understand the concept of a takeaway.I could have Cooked fish and chips, nicer, hotter and for a quarter of the price in the time: I had to cook anyway as one child had no protein and all bar the chips needed to be heated to be safe to eat.As a consequence the chips had to be kept warm. It's okay to make a mistake, but this is too many, the attitude was dreadful.Disgusting attitudes.The whole meal should have been refunded, as it was completely ruined and I ended up cooking anyway. We needn't have left home in the first place.If you make a mistake, be polite, be realistic and apologise.Bring your peas up to temperature prior to opening at 5pm, instead of chucking them into the bain Marie too cold; in order that they can be held for longer. Temperature probe your meat. Tap off the batter on you sausage ; instead of lazy frying... then you will know the difference between a fish and a sausage !!!BASICIt's a shame. I really hope someone takes over what could be a great chippy and does a decent job. Right now KEEP WELL AWAY.

Tried to buy some food here, saying tried because we were completely ignored by the woman and the man behind the counter. After 5 minutes of not even looking at us ( you know the customers) we’ve just left. They were only a couple of customers waiting so it wasn’t even busy. Felt terrible.I hope the owner reads this because we had brilliant service here before from him and from the young man.

OK so once was a great chippy but now it's just not good.thiught I would treat myself had kebab and chips 98% went into the bin was awful the meat if it was meat tastes like what I can only say is water like it had been boiled to death and then cut with an axe really over thick pieces chips were dry and hard sry but is the last time I will be wasting my money in there untill it gets taken over by someone who wants to deliver good standards of food

Best chippie in Eccie! Fact!

Lovely fish and Chips, Good Portion.

Not bad, the fish and chips, despite being fresh, we're very greasy. The beef burger was exceedingly dry and full of very hard lumps of fat.

The worst kebab Ive ever had. Chips are usually okay but sometimes hit and miss. Battered sausage sometime soggy. A good basic chippy if you are looking for reasonable fish and chips. By no means the best.

Excellent food. Really good value super friendly owner who does awesome kebabs!!

Great chippy been visiting for a long time.. very clean and portions good. The specials are great value for money. Sometimes gets busy but worth the wait.

The food here is simply GREAT. The cod is to die for. You may have to wait an extra few minute's but it is well worth it. Outstanding