Haddon Restaurant in Staffordshire Moorlands

We have enjoyed many nights out at this Wonderful Hotel pre COVID. It's an amazing venue. But ........ We booked up recently for the Saturday Restaurant after it re-opened recently. It's also had New Management. When we got there, we were told that our booking had not been written down and we were told that we would have to wait at least one and a half hours. The staff seemed really rushed around. I was then advised that they have been terribly understaffed since returning back from COVID. We decided to leave. It is VERY sad for me to see the state of some of the property now. It seems that the management haven't invested any money in both Staff levels and catering for the property repairs after allowing it to stand over the COVID period. I really hope it improves. It should have a lot more to offer ....

We used to love it due to the location and breakfast, however our recent stay during the jubilee weekend completely shocked us. Obviously under a different management hence the lack of training shows on the staff. The breakfast used to be excellent now it's worse than a no star hotel. Will definitely not come back. Sad!

A wonderful Hotel, in a wonderful setting with some superb walks eminenting from it. Staff were friendly and helpful and nothing was too much trouble. Rooms were clean and bright, spacious and very comfortable as so the ensuite. Unfortunately, they were suffering a staff shortage and could only offer breakfast, which was really very nice.Lunches and evening meals were not being catered for so we had to go out. A shame really as at the end of a day, one just wants to migrate to the dining room the back to the bar for a night cap, before bed. I would definitely go again, so don't be put off

3 minutes ago on GoogleRefused to give back £1000 deposit after hotel closed in lockdown so Wedding could not go ahead due to government guidelines.2 years on and the hotel have not even bothered to get in touch with an update about our £1000 deposit. The Wedding could not go ahead due to the hotel having to close during the COVID lockdown. We have contacted numerous times about getting our deposit back, which we are entitled to because the hotel could not provide the service we had paid for, and they do not even bother to reply.They have taken our money and not provided us with the service which is the same as stealing. Do not trust this hotel

A wonderful place to get away from it all. Call in at the friendly bar for a drink and a light lunch and then take a walk across the field to the delightful Dovedale.Unusually, the hotel bar was closed during my recent visit due to staff shortages caused by COVID.I will return as soon as normal service is resumed.Until then, I suggest phoning before visiting.

All the staff were friendly and welcoming.Luke the Head chef produced the most wonderful and imaginative meals.Of course the hotel location provides stunning views of Thorpe Cloud and its surrounding hills.

Try to visit twice a year and have always had a great experience. Sticky toffee pudding absolutely smashing!

Bit confused!!! Phoned up three weeks ago to see how much afternoon tea was as I am trying to book for 13 people the price I was given was £23 each. Phoned up yesterday to confirm and was told the price was £14.50 each. So phoned up today to try and book and now am told the price is £18.50 well if you cant get the price right between you you dont give me much faith in you

Beer stop after arduous walk over to Ilam rock.Staff v friendly and beer great .Nice to get on WiFi too.Cheers guys.

We had a meal with a large group of friends after a big walk! I had Steak and Stilton pie!!! Has to be the best pie I have ever tasted by a mile!! The Prawn starter and Bakewell Tart were excellent as well... Highly recommend! We will definitely go back..