Subway in Staffordshire Moorlands

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

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Opinions

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Great quick stop for a great sandwich

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went in today was the girls behind the counter are so polite and well mannered then the girl who put my salad on and finished off my order was excellent service she has served us twice now first time I was with my little girl the girl who was serving us was amazing with my daughter.I wish I got her name because she definitely deserves recognition any company would to have a workforce with people like her.

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Great food, server wasn't very friendly and skimped on toppings but the sub was great!

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Nice sandwiches, situated inside a garage where you can purchase petrol and them little bits and bobs you may need.

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Really friendly staff, decent well run subway. Convenient to tie it in with a fuel stop.

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I was in the queue waiting to be served at the kiosk petrol station there were a lot of customers waiting at subway unfortunately there was no signs to say to queue out side if there was no GREEN SPOTS TO STAND ON! i thought where they were stood was better than out side by the door where other customers wanting to use the other shops that are based in the same location as subway, would be in the way so no thought has been given to customers and there safety! The workers who spoke to the man i thought was very rude and need to go and get some customer skills, the mouthful how ever they got serves them right, that man is my partner he has turrets with very bad ticks, think before you speak next time i will how ever be taking this further…

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My partner ordered a subway from here on Uber Eats, not only did they send the wrong item, they also didn’t answer the phone when I rang multiple times whilst they were still open so that I could try and get the correct order sent out. I would have had no issues with the wrong order if they’d sorted it, but to not answer the phone while they’re open to sort it out is ridiculous. Absolutely abysmal customer service.

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Subs were great, but the wait was long just to get served...nearly 30 mins waiting just to get served and get the food. The staff were serving customers aswell as having electronic orders pinging through constantly, so understandable to say the staff were working flat out to serve those inside and to complete the online orders and there were only 3 people in front of me, but in-between me and the person Infront the server did 5 different sandwiches...before taking my order.

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Girl serving food was not wearing a mask. Whilst I understand that not everyone can wear a mask due to health conditions, she should at the very least being provided with a face shield/visor. It didn't help that she was talking to us whilst leaving over the food. Not hygenic when dealing with food, especially during a pandemic.

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Called there today for a chicken teriyaki 12” roll. while it was in the oven been toasted I noticed a fly on the counter which was bad enough but when he walked to the salad bar I saw at least 3 flys fly out of the salad containers so when he asked me if I wanted salad you can guess my reply, I won’t be visiting there again disgusting I will be contacting health and safety

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Frequently asked questions about Subway:
If you have any questions, you can contact Subway by calling 01538 381449.
152 customers of Subway have given it an average rating of 4,3.