Subway Waterworld in Stoke-on-Trent

Staff are not nice food isn't the best and just bad experience overall

Wasn't happy at all. Kids took my order of two lattes, a bloke behind ordered one and got his while I waited. Then after receiving the lattes I had to return one to ask them to finish it of as their was half a cup or maybe a bit less, they took the cup then all 4 staff thought it ok to stare and look at me as though I'd done something wrong. We won't be using their again I don't think.

Very bad service. No order tracking, took them over 1 hour for delivery.

I am vegetarian by option. Staff working here didn't had any clue when I asked for Vegan option. They does not even change gloves when swiching from veg to non veg. Mixed up the order and didn't had courtesy to even apologise. I have never experienced this behavior in any other subway outlets.Staff should be trained before they are pun in business as they didnot had clue when I asked for vegan option.

Friendly staff but the when we went there there were flys everywhere. The staff having to chase the flys away while making sandwiches.

Amazing staff!!! Working non stop and it was very busy. Very fast service and the food was lovely. Definitely the best subway in Stoke-on-Trent

Great service and happy friendly staff. Sandwich choice was the mighty meaty. This is huge and messy and is amazing. I would ask for a knife and fork because most of it falls out. 10 out of 10 for service today. When waterworld is busy during school holidays I would avoid unless you don't mind a queue.

Has to be the the worst subway around , I eat subway a couple of times a week, I gave this subway at least 5 visits to prove them selfs, the smallest portions there is, it’s asif they are on a commission or something for not putting much on your sandwich, you have to remember we’re talking about sandwiches that cost like £7 , it should be over flowing with salad,I even ask for extra jalapeños and olives and had to ask twice, I don’t even waste my sub points on this place anymore

Subway at water world. This is quite possibly the best Subway I've been to so far. The lady behind the glass was amazingly friendly and very helpful indeed! The meal, a vegetarian salad, was fabulous, really tasty and very fresh. The photo, I think, speaks for itself. I will definitely be back. And the loo way clean and tidy.

My first visit to this Subway and I’m very impressed with the lovely staff. Polite, friendly and helpful, just as they should be 😍. My local Subway has had new staff and they are horrible and mean but I won’t mind at all to come out of my way to use this one instead. Thank you and see you again soon.