Toby Carvery in Stoke-on-Trent

Decided to take my best friend out for a Sunday carvery on Sunday 24th. (24/04/2022) about 1.30pm. The food was cold and dry. The Beef was like rubber ideally need a wood saw to cut through it. Same as goes for the lamb. The only meat worth eating was the roast turkey. Meat portion sizes was enough to feed a baby. Roast potatoes was like eating a ball of silicone. We also had to experience somebody being sick right next to us without even offering to move us elsewhere leaving us to eat in an uncomfortable environment. It was so ridiculous to see that when the person left they was still sick of the carpet and it stunk. It was never even cleaned properly. Would expect better hygiene for a restaurant. This really was a terrible and appalling experience and really wouldn't recommend wasting your money or time on this place. On the upside the staff weren't bad at greeting us on arrival and from our bad experience they did knock a carvery off the bill. But £18.60 odd for such a terrible experience is a real rip off and would preferred a further few quid off. Definitely DO NOT come to this franchise. Photo of the franchise reviewed is attached to this review as there is more than one Toby's in Stoke.

Never ever go to this carvery in a car. My daughter took us to this carvery in her car , we had a nice meal. However 2 weeks later she has received a parking fine of £50 for going over the allotted time. The staff should be making diners aware as soon as they walk in to the restaurant that they face fines if they don't pay for parking/ over stay the allotted time. We will never return to this restaurant and will also tell all our relatives/friends not to go.

Ordered a carvery for delivery tonight. Yes it was quick delivery but my god it was bad. 3 tiny slithers of meat 2 cold roast potatoes. Cold Yorkshire puddings. The rest was warm. the only generous amount of food on there was peas.The delivery driver knocked on and left my food on the floor. He had already set off by time I got to the door. Deffo would not recommend a delivery from here

Nice welcome. Promptly shown to our table. Drinks delivered. Carvery was excellent, I always think that a Toby carvery does the best beef ever. Lovely veggies and lots of them. Lovely surprise...they had swede! Not all Toby's do swede so this was very welcome. Lady came twice to make sure everything was ok. It was. All this food for less than 15 quid, you just can't get better.The only thing I'd like to see would maybe be some roasted parsnips.5* for an enjoyable, tasty meal.We WILL be returning.

Birthday treat for my Grandson, there were 6 of us. Service was great when we got there, shown to our table, drinks brought orders taken. We all opted for the carvery which was good but not very hot, mine was lukewarm when I got to the table, having said that it was very good. We also ordered 2 portions of pigs in blankets which we had to ask for twice.Once we had finished our meal the table was cleared. We didn't want any sweets which is a good job really because we never got asked, ended up having to ask for the bill. It was getting quite busy at this point & I don't think they have enough staff. The food was good, prices are reasonable, but the service could be better.

I love the carvery, which is pretty much what you get here. We had a relaxed meal and I could control my portions. Was pretty much amazed how much people could put away, pretty awesome dome sized helpings, and scoffed down, gawd bless em 😆❤

Booked a table for 5 pm for 4 . Liked the text they sent as a reminder to put car registration in . Carvery food was ok but presentations of food , needed a good stir, as it looked like it had been standing a while . 4 choices of meat . Wasn’t to busy . I enjoyed the food but others struggling with the beef as it was hard . Asked for a decafe latte , but hadn’t got one so using their initiative, made me a decafe coffee with warm milk. Ordered 2 adult festive meals,1 child’s off main menu and a normal carvery. . They forgot my pudding and I had to ask .Service was friendly. When it came to the bill we wanted it separated . As my daughter has a blue light card and could get a percentage off the normal menu , They said we had already had a discount so wouldn’t do it. We paid and left and not one member of staff wished us a merry Christmas or even said goodbye and 2 were at door when we left . It wasn’t that busy. Been here a few times but would think twice now .

What a difference a few months makes. In April we called here and it was awful. Poor service and long waits. Our gluten free diner's meal didn't arrive until everyone else had finished eating even though it contained the same ingredients! In December our waitress was extremely helpful, thoughtful and polite. Other members of staff steered us through the gluten free carvery using a phone app. The food was very good too!

Arrived at the Toby Carvery at Festival Park recently at 4pm, hoping to have a quiet drink and then eat around 5.15 ish. We hadn't booked a table thinking that on a dull day, and at that time, it wouldn't be too busy. Sadly they had no tables free until after 6pm so we decided not to wait 2 hours and went elsewhere to eat. We did stay for a drink, but there was nowhere to sit in the bar area, abd the only space was in the family room. This was clean and tidy despite there being families coming and going. So big shout out for the staff in coping I such a busy environment. If you plan to go here for a meal, definitely book ahead. The food looked and smelt good.I also found out they do a takeaway service, so that was good to know about for future .

Staff were amazing, im gluten & dairy intolerance & the chef cooked my meal from scratch. Couldnt meet such nicer people. The food was amazing...i really recommend this place for food or even a drink as there amazing views.