Domino's Pizza in Tamworth

I'm absolutely disgusted by the service that my sister received by both the listed store when she tried to phone and inform them of a dietary requirement. We were trying to place an order and phoning ahead to ensure that they would be accommodating. We first phoned Tamworth Victoria Road and were told that they would not do amendments at all even when she tried to explain that it's a life threatening allergy. The college (which we later found out was the manager) was argumentative and accused her of lying when she said she had been through this process with our local Dominos. When then phoned Tamworth Dosthill and the colleague there also accused her of lying and when she asked to speak to a manager she was hung up on. We then phoned back and spoke to a manager who was also argumentative but eventually relented to helping.My sister is severally allergic to dairy and no where on your website is there an open to change dairy-free/vegan cheese to a pizza from the normal menu so being able to order without phone the branch is impossible. Clearly you staff need better training on how to deal with customers over the phone as all the colleagues spoke over her and paid absolutely no mind to the fact this allergy could be life threatening.Even after the order arrived it wasn't correct as they had completely removed the cheese instead of replacing it.

The manager of this establishment is descipable and treats customers with any outlying problems like trash. They should be ashamed of their poor pressure management and Taylorite style.

Really nice pizza, stopped off while waiting for the train ordered 2 medium pizzas - paid by card then released it came with 2 garlic and herb dips so I politely ask if I could swap one for a bbq drip, and was told NO by the Manager- I then couldn’t buy one as you had to spend over £10 on card but I have already made my payment, very RUDE Service ( even when we were ordering his face was completely miserable and unhelpful! )

Don't really eat pizza, but the service here is excellent, very friendly to customers. Food I do have is always piping hot. Establishment is always clean and tidy.

The fact they won't deliver and haven't done for over a month is pathetic. Seriously sort it out, like I want to pay 20 quid more than I should for a pizza for me to have to collect it? Thought the rip off prices were bad enough, if this franchise was an animal you'd get put down, have some honour and close for good.

Second week running and shortage of drivers prevented us from ordering a takeaway.

No longer deliver to my postcode, I’m less than 2 miles from the store

Enjoyed the experience the staff are very helpful, parking is available, well located store near the town and the buses and the train station too. Great deals just ask staff. The food was piping hot, and exact to the order. Open long hours. Amazing that the venue was a former pub transformed into the pizza place very nice.

We have a delivery most Fridays, this time the website and app would not work despite trying for nearly 45 minutes. As a last resort I called the shop to order directly, and was told that they are unable to accept telephone orders under any circumstances, no reason or explanation given. To my mind this is totally unacceptable. Congratulations, you've lost a customer.

Pizza was greasy, garlic bread hard, cookies burnt and chicken wings inedible but at least it arrived on time